Clinic Flow & Patient Care Coordinator

STG International; Sandpoint (ID); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Job summary

STGi is seeking a Medical Support Assistant (MSA) to provide clerical and administrative support in the Community Based Outpatient Clinic in Sandpoint, Idaho. You will manage patient scheduling, maintain electronic records, assist in coordinating care, and ensure HIPAA compliance while delivering a high level of customer service to veterans and staff.

This full-time role requires front-office experience, proficiency with EMR and Microsoft Office, and the ability to multi-task in a fast-paced

Qualifications

• Must have front office experience and strong clerical skills.
• Ability to coordinate scheduling and patient flow in a clinical setting.
• Familiarity with EMR systems and HIPAA privacy requirements.
• Excellent verbal and written communication with patients and staff.
• Proficient in Microsoft Office and basic office equipment.

Responsibilities

• Greets and checks in patients, updating records as necessary.
• Manages patient schedules and clinic flow to optimize visits.
• Maintains electronic logs/files related to consults and appointments.
• Verifies patient eligibility and pre-visit documentation as needed.
• Supports coordination of supplies/equipment and data entry tasks.
• Ensures confidentiality and privacy of patient information in all interactions.
• Participates in team huddles and contributes to performance improvement.

Skills

Front office experience

Customer service skills

Verbal and written communication

HIPAA/privacy compliance

Computer literacy

Education

High school diploma or GED

CPR/BLS certification

Tools

Microsoft Office

Electronic Medical Records (EMR)

Job description

STGi is seeking a Medical Support Assistant (MSA) to provide clerical and administrative support in the Community Based Outpatient Clinic in Sandpoint, Idaho. You will manage patient scheduling, maintain electronic records, assist in coordinating care, and ensure HIPAA compliance while delivering a high level of customer service to veterans and staff.

This full-time role requires front-office experience, proficiency with EMR and Microsoft Office, and the ability to multi-task in a fast-paced