Clinic Director, Sunnyside Clinic

Prosser Memorial Health; Washington; On-site; USD 52,000 - 82,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

403(b) match and qualified 457

Full-time benefits

Job summary

Prosser Memorial Health (PMH) in Prosser, Washington seeks a full-time Clinic Director for our Sunnyside Clinic, a Rural Health Clinic serving the Sunnyside community and surrounding region. TheClinic Director will lead operations, staffing, and strategy to ensure high-quality care and strong financial performance.

The role requires clinic management experience, rural health exposure, and expertise with EMR systems, particularly Epic.

Qualifications

• Five years of clinic management experience; two years in rural healthcare preferred.
• Bachelor's degree in business, finance, healthcare administration or related field, or equivalent operational experience.
• Proficiency in EMR software and reporting tools; Epic experience preferred.

Responsibilities

• Assess staffing needs and manage front- and back-office staff to meet patient and practice demands.
• Develop, implement, and maintain clinic policies, procedures, and protocols.
• Ensure the clinic consistently meets all registration, regulatory, and data-reporting requirements.
• Monitor patient service needs, resolve complaints, and address service issues.
• Build positive relationships with staff, providers, and peers to promote teamwork and communication.
• Own the profit and loss performance of assigned clinics.
• Help build the annual budget and manage expenses against it.
• Identify and carry out cost-reduction opportunities.
• continually review clinic processes and lead improvements, including new initiatives.
• Contribute to strategic plans that support growth in the rural health care model and partnerships with outside agencies.

Skills

Clinic operations

Staff management

Leadership

Communication skills

Education

Bachelor's degree in business or healthcare administration

Tools

Epic EMR

Job description

Prosser Memorial Health (PMH) in Prosser, Washington seeks a full-time Clinic Director for our Sunnyside Clinic, a Rural Health Clinic serving the Sunnyside community and surrounding region. At PMH, you’ll join a supportive team with extremely low employee turnover and patient satisfaction scores above the 90 th percentile. PMH is a critical access nonprofit hospital with more than a dozen primary care and specialty clinics dedicated to providing excellent healthcare and support services to realize our mission to improve the health of our community.

Sunnyside Clinic Director Key Responsibilities:

Operations and Staffing

1. Assess staffing needs and manage front- and back-office staff to meet patient and practice demands.

2. Develop, implement, and maintain clinic policies, procedures, and protocols.

3. Ensure the clinic consistently meets all registration, regulatory, and data-reporting requirements.

Patient and Staff Experience

4. Make sure patient service needs are met by monitoring feedback, resolving complaints, and addressing service issues.

5. Build positive, collaborative relationships with staff, providers, and peers, and promote strong teamwork and communication.

6. Own the profit and loss performance of assigned clinics.

7. Help build the annual budget and manage expenses against it.

8. Identify and carry out cost-reduction opportunities.

Strategy and Improvement

9. Continually review clinic processes and lead improvements, including new initiatives when appropriate.

10. Contribute to strategic plans that support growth in the rural health care model and build partnerships with outside agencies to promote clinic services.

Qualifications and skills:

• Knowledge of clinic operations; five years of clinic management experience and two years of rural healthcare experience, preferred.
• Bachelor’s degree in business, finance, healthcare administration or related field, or equivalent operational experience.
• Proficiency in EMR software and reporting tools; Epic experience, preferred.
• Knowledge of Rural Health Clinic regulatory framework, preferred.
• Effective oral and written communication skills.
• Leadership, problem-solving, and conflict-resolution abilities.

Compensation Highlights:

• Salary range: $38.49 - $59.58
• Medical, dental, and vision insurance covered 100% for full-time employees; low monthly premiums for spouse/children.
• 403(b) match and qualified 457 retirement plans.

Why PMH?

Prosser Memorial Health is an independent, full-service, nonprofit 25-bed critical access hospital located in Prosser, Washington. Prosser Memorial Health has three primary care clinics and the following specialty clinics: Cardiopulmonary, Dermatology, Digestive Health/GI, Endocrinology, ENT, General Surgery, Orthopedics, Rheumatology, Spine/Interventional Pain, Therapy & Rehab, Urology, and Women's Health. Our new state-of-the-art hospital opened in 2025.

We are first and foremost a community-focused organization, dedicated to providing excellent and affordable health care to our community and the communities we serve. From adding new providers to opening new services lines and investing in the latest technology, every area of our organization is growing at a record pace. Our employees are at the heart of this growth. That’s why we invest in them, providing top notch benefits and a collaborative culture. Prosser Memorial Health is one of only six recommended hospitals in Washington State in Becker’s Hospital Review (2025): The top recommended hospitals in every state | Becker's.

Community Description

• Friendly and Welcoming community
• Easy access to the Yakima River and outdoor recreation; 300 days of sunshine
• The Birthplace of Washington Wine
• No State income tax
• 30-Minutes to the Tri-Cities (Richland, Kennewick, and Pasco)

Pasco, Washington is home to the Tri-cities Airport ( https://www.flytricities.com )

• 30-Minute flight to Seattle, Washington or Portland, Oregon

Learn more about PMH and Prosser, WA here at https://www.prosserhealth.org/