Clinic Business Manager

Hanger, Inc.; Fresno (CA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

8 Paid national holidays

PTO including vacation & sick time

Medical, Dental, Vision benefits

401k Savings plan

Paid parental leave

Flexible work schedules

Employee referral bonus

Relocation assistance

Volunteer opportunities

Job summary

Hanger, Inc. is a leading provider of orthotic and prosthetic services and products, operating the nation’s largest O&P patient care clinics network.

The role oversees clinic operations across clinicians, technicians and administrative staff to meet financial and clinical goals. You will drive quality care, coordinate sales plans, manage expenses, ensure safety and regulatory compliance, and uphold outstanding patient experiences.

Qualifications

• High School education or equivalent.
• Five years of progressively responsible experience in orthotics and/or prosthetics or related healthcare administration.
• Valid driver’s license and driving record as per policy.
• Preferred: Bachelor's degree in Business Administration, Healthcare Administration or Allied Healthcare.
• Preferred: Four years of experience managing a medical clinic or healthcare services facility.

Responsibilities

• Manage clinic operations to achieve daily, weekly and monthly goals for sales, revenues, cash and accounts receivable.
• Maintain quality assurance programs to ensure patient satisfaction with clinic services.
• Coordinate sales and marketing plans to develop referral sources and expand revenue opportunities.
• Manage clinic expenses and materials to meet or exceed budget projections.
• Ensure OSHA and other safety regulations are adhered to.
• Ensure compliance with the Hanger Compliance Program and Code of Ethics.
• Provide resources and incentives to staff to meet expectations.
• Ensure accurate documentation records are kept by all practitioners.
• Ensure clinicians are providing direct patient care services as appropriate.
• Perform other duties or special projects as assigned.

Skills

Interpersonal skills

Supervisory skills

Financial understanding

Windows office proficiency

Education

High School diploma or equivalent

Bachelor's degree in Business Administration / Healthcare Administration

Tools

Microsoft Word

Microsoft Excel

Job description

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?

Manage all operations of clinic employees including clinicians, technicians and administrative staff to achieve financial and clinical goals.

Your Impact

• Manage clinic operations to ensure achievement of daily, weekly and monthly goals for sales, revenues, cash and accounts receivable.
• Maintain quality assurance programs to ensure patient satisfaction with clinic services.
• Coordinate sales and marketing plans to develop and enhance referral sources and expand revenue opportunities.
• Manage clinic expenses and materials to meet or exceed budget projections.
• Ensure bloodborne pathogen, Occupational Safety and Health Administration (OSHA) requirements and other safety and governmental regulations are adhered to.
• Ensure that all employees abide by the policies and procedures outlined in the Hanger Compliance Program and Code of Professional and Business Ethics.
• Ensure practice employees are provided with the resources and incentives to achieve the expectations of their position.
• Ensure accurate and complete documentation records are kept by all practitioners.
• Ensure that clinicians are providing direct patient care service for the treatment of Orthotic and/or Prosthetic conditions as appropriate.
• Perform other duties or special projects as assigned.

Minimum Qualifications

• High School education or equivalent
• Five years of progressively responsible experience in the field of Orthotics and/or Prosthetics or related healthcare administration or services.
• A valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.

Preferred Qualifications

• Bachelor’s Degree in Business Administration, Healthcare Administration or Allied Healthcare field
• Four years of experience managing a medical clinic or healthcare services facility.

Additional Success Factors

• Strong interpersonal skills and supervisory skills.
• Strong understanding of financial and accounting practices.
• Competent knowledge of orthotics and/or prosthetics patient care management.
• Required to be proficient in Windows based office technologies (ex. Word, Excel).
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

(California State Only) Pay range of $75,000.00-$90,000.00/yearly + bonus + benefits. This pay range is posted to comply with State Law. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.

Our Investment in You

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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