Clinic Assistant

University of Southern California; Los Angeles (CA); On-site; USD 26,000 - 37,000; Part time

Job summary

The University of Southern California's Division of Biokinesiology and Physical Therapy seeks a Clinic Assistant to support the USC Physical Therapy clinic at University Park Campus. The role helps improve clinic efficiency by scheduling patient appointments, preparing exam rooms, and assisting clinicians during exams to ensure smooth patient flow.

This 12-month fixed-term, hourly position pays $23 per hour.

Qualifications

• Minimum Education: High school or equivalent.
• Minimum Experience: 1 year, Combined education/experience as substitute for minimum experience.
• Minimum Field of Expertise: Medical office management and medical secretarial experience.

Responsibilities

• Schedule patient appointments, answer general questions, obtain authorizations and pre-authorizations for patient care services.
• Schedule appointments with ancillary departments or other care providers as needed.
• Maintains master calendar for providers.
• Ensure patient charts are prepared prior to appointments.
• Sets up exam rooms, assists clinicians with exams as needed, monitors patient flow.
• Assists providers, as requested, by preparing the physical environment, performs non-patient related tasks, and patient-related tasks as assigned or requested by the provider.
• Assists as medical chaperones with room and equipment setup and are visually present to assist the provider and/or patient during sensitive health exam/treatment.
• Maintains files and records, oversees equipment and office supply inventory.
• Performs other related duties as assigned or requested.

Skills

Medical office management

Medical secretarial experience

Education

High school or equivalent

Job description

The University of Southern California (USC) is one of the premiere private research universities in the world. The central mission of USC is the development of human beings and society as a whole through the cultivation and enrichment of the human mind and spirit. The principal means by which this mission is accomplished are teaching, research, artistic creation, professional practice and selected forms of public service.

The USC Division of Biokinesiology and Physical Therapy was founded in 1945. Since its inception, USC has been a pioneer of the physical therapy profession and a leader in both physical therapy research and education. Currently ranked as the #1 program in the nation by US News & World Report, the USC Division of Biokinesiology and Physical Therapy continues to be a prestigious center of excellence for the clinical practice, education, and research of physical therapy. With physical therapy becoming one of the fastest growing medical professions, the Division understands how important it is to be on the forefront of innovative knowledge, research, and experience.

The Division of Biokinesiology and Physical Therapy is seeking a Clinic Assistant to enhance patient experience at the USC Physical Therapy, University Park Campus (UPC). This is a 12-month fixed-term position with the possibility of an extension. This individual will support the physical therapist within the clinic by improving efficiencies, performing both non-patient and patient-related tasks.

Job Accountabilities:

• Schedule patient appointments, answer general questions, obtain authorizations and pre-authorizations for patient care services.
• Schedule appointments with ancillary departments or other care providers as needed.
• Maintains master calendar for providers.
• Ensure patient charts are prepared prior to appointments.
• Sets up exam rooms, assists clinicians with exams as needed, monitors patient flow.
• Assists providers, as requested, by preparing the physical environment, performs non-patient related tasks, and patient-related tasks as assigned or requested by the provider.
• Assists as medical chaperones with room and equipment setup and are physically present to assist the provider and/or patient and visualize physical contact between the patient and provider during the sensitive health exam/treatment.
• Maintains files and records, oversees equipment and office supply inventory.
• Performs other related duties as assigned or requested.
• The University reserves the right to add or change duties at any time.

The Trojan Family Rewards:

We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information, please visit http://benefits.usc.edu This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans! FIGHT ON!

The rate for this hourly position is $23 per hour.

When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety.

Minimum Education: High school or equivalent

Minimum Experience: 1 year, Combined education/experience as substitute for minimum experience

Minimum Field of Expertise: Medical office management and medical secretarial experience.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.

USC observes affirmative action obligations consistent with state and federal law.

Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at [phone], or by email at [e-mail]. Inquiries will be treated as confidential to the extent permitted by law.

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Keck Medicine of USC is the University of Southern California’s medical enterprise, one of only two university-based medical systems in the Los Angeles area. Keck Medicine combines academic excellence, world‑class research and state‑of‑the‑art facilities to provide highly specialized care for some of the most acute patients in the country. Our internationally renowned physicians and scientists provide world‑class patient care at Keck Hospital of USC, USC Norris Cancer Hospital, USC Verdugo Hills Hospital, USC Arcadia Hospital and more than 100 unique clinics in Los Angeles, Orange, Kern, Tulare and Ventura counties. Keck Medical Center of USC, which includes Keck Hospital and USC Norris Cancer Hospital, is among the top 50 hospitals in the country in 8 specialties, as well as the top three hospitals in metro Los Angeles and top 10 hospitals in California, according to U.S. News & World Report’s 2024-25 Best Hospitals rankings.