Clinic Advisor ND

Petco; Fresno (CA); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Health benefits

401K

PTO

Job summary

Petco Vetco Customer Service Team member location varies by clinic; the team meets at a local dispatch office, then travels to Petco clinic locations for the day. You will greet pet parents and recommend services that protect their pets, supporting the Veterinarian to ensure care is delivered smoothly.

The role emphasizes teamwork, excellent customer service, and adaptability to changing clinic environments and schedules.

Qualifications

• Experience in customer service preferred.
• Ability to communicate clearly with pet parents.
• Willingness to travel between clinic locations.

Responsibilities

• Greet pet parents at clinics and explain Vetco services.
• Assist Veterinarian to ensure services are administered smoothly.
• Travel to assigned Petco clinic locations and support the team.

Skills

Customer service

Communication

Team player

Job description

Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

About Petco

We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

As a Vetco Customer Service Team member, you will meet your team at our local dispatch office, then travel to your assigned Petco clinic locations for the day. At the clinics, you and your team will greet the pet parents and recommend the services that will best protect their pets. The Customer Service Team will assist the Veterinarian so the services can be administered and thank the pet parent for protecting their pet with Vetco! Essential Job Functions: The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.

• - Must love dogs and cats…and people too!
• - Team player who thrives on supporting the team in every way.
• - Make good recommendations to our clients and providing exceptional customer service.
• - Works hard and has fun doing it!
• - Eager to learn.
• - Ability to work in changing environments, traveling throughout our Market.
• - Responsible and accountable individuals.
• - A can-do attitude.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

Salary Range: $15.00 - $19.80

Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

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