Clinic Administrative Assistant: Patient Care & Coordination

Fresenius Medical Care; Hamilton (OH); On-site; USD 30,000 - 42,000; Full time

Job summary

Fresenius Medical Care in Ohio is seeking a Secretary/Receptionist to be the welcoming face at our outpatient clinic. You will handle front desk duties, answer calls, greet patients, and support the administrative workflow in a clinical setting.

The role covers scheduling, registration, filing, data entry, and coordination with various teams to ensure smooth patient care. Strong communication and computer skills are essential.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months relevant experience without a degree.
• 1–2 years related experience preferred.
• Experience with computers and Microsoft Word, Excel and PowerPoint.
• Good verbal and written communication; pleasant telephone manner.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Professionally greet patients and guests; monitor reception area.
• Maintain a professional environment and oversee waiting areas.
• Distribute incoming mail and obtain signatures for admissions data.
• Ensure patient confidentiality is maintained at all times.
• Schedule and register patients; maintain records and referrals.
• Coordinate travel and appointments; assist with transportation.
• Prepare and file medical records for travel or referrals.
• Assist with month-end reporting and center/team meetings.

Skills

Professional attitude

Strong written and verbal

Strong organizational skills

Multitasking

Time-management

Customer service attitude

Resourceful and proactive

Knowledge of office procedures

Microsoft Office proficiency

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Fresenius Medical Care in Ohio is seeking a Secretary/Receptionist to be the welcoming face at our outpatient clinic. You will handle front desk duties, answer calls, greet patients, and support the administrative workflow in a clinical setting.

The role covers scheduling, registration, filing, data entry, and coordination with various teams to ensure smooth patient care. Strong communication and computer skills are essential.