Clinic Administrative Assistant

Fresenius Medical Care; Methuen (MA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Parental leave

Job summary

Fresenius Medical Care in the United States is seeking a patient care assistant to support nurses and healthcare teams during dialysis treatments. The role involves welcoming patients, collecting specimens, performing swab testing, and handling lab requisitions with strict confidentiality.

The position requires a High School Diploma or GED and prior healthcare experience. It offers comprehensive benefits and opportunities to grow within a clinical setting.

Qualifications

• High School Diploma or GED required.
• Previous relevant healthcare experience required.

Responsibilities

• Welcome assigned patients and report any complaints or observations to the nurse supervisor.
• Screen patients as required by the Coronavirus Policy.
• Perform Nasal Swab Testing.
• Collect nasopharyngeal swab samples.
• Assist patients to and from the waiting area as needed.
• Maintain confidentiality of patient information and medical records.
• Prepare lab requisitions and label/store lab samples as required.
• Ensure proper disposal and handling of lab specimens.
• Maintain clean and safe work areas and restock supplies as needed.
• Assist with answering phones and coordinating patient transportation.

Skills

Healthcare experience

Education

High School Diploma or GED

Job description

PURPOSE AND SCOPE

Functions as part of the hemodialysis health care team in providing safe and effective care for patients under the direct supervision of a licensed nurse in accordance with FMCNA policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Patient Care

• Welcome assigned patients and inquire as to their well-being since their last treatment. Report any complaints or observations to the nurse supervisor.
• Screen patients/staff as required by the Coronavirus Policy.
• Perform Nasal Swab Testing.
• Collecting nasopharyngeal swab samples.
• Assists patients as needed to and from the waiting area.
• Assures confidentiality of patient information and medical records.
• Prepare lab requisitions for prescribed or stat lab samples according to laboratory destination.
• Label appropriately prepare and store lab samples in accordance with required laboratory specifications.
• Ensure collection of lab specimens by appropriate lab courier.
• Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.
• Maintain environmental integrity and aesthetics ensuring all areas are safe and clean.
• Prepare and organize supplies, and equipment to prevent wastage.
• Assists with other related duties as assigned such as answering phones and coordinating patient transportation.

Customer Service

• Responsible for driving the FMS culture through values and customer service standards.
• Accountable for outstanding customer service to all external and internal customers.
• Develops and maintains effective relationships through effective and timely communication.
• Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.

Other Duties

• Collect and organize supplies ensuring all work areas are restocked appropriately
• Review and restock crash cart supplies and log/record routinely as directed, and inform Clinical Manager regarding expired emergency drugs
• Checks for expired medications, lab tubes and supplies.
• Counting and ordering nonprescription supplies.
• QAI paperwork as designated by manager
• Follows up on referrals and additional appointments needed from patient appointment.

PHYSICAL DEMANDS AND WORKING CONDITIONS

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
• The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. There is a two-person assist program and \"material assist\" devices for the heavier items.

SUPERVISION

• None

EDUCATION AND REQUIRED CREDENTIALS

• High School Diploma or GED required.

EXPERIENCE AND SKILLS

• Previous relevant healthcare experience required.

The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Rate: $XX - $XX

Non-Bonus Eligible Positions: include language below

Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.

Bonus Eligible Positions: include language below

Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors