Clinic Administrative Assistant

Fresenius Medical Care; Methuen (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Parental leave

Job summary

Fresenius Medical Care is seeking a dedicated healthcare teammate to join our dialysis care team in Methuen, MA. You will work under licensed nurse supervision to provide safe patient care, assist with lab sample handling, and support transportation coordination and patient flow.

Requirements include a High School Diploma or GED and prior healthcare experience. This on-site role offers comprehensive benefits as part of a patient-centered care environment.

Qualifications

• High School Diploma or GED required.
• Previous relevant healthcare experience required.

Responsibilities

• Welcome patients, assess well-being and report concerns to nurse supervisor.
• Screen patients and staff per policy; perform nasal swab testing and collect lab samples.
• Assist with patient movement, transportation coordination and maintain patient confidentiality.
• Ensure supplies are stocked and organized; assist with referrals and appointments as directed.

Education

High School Diploma or GED

Job description

PURPOSE AND SCOPE:

Functions as part of the hemodialysis health care team in providing safe and effective care for patients under the direct supervision of a licensed nurse in accordance with FMCNA policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies.

PURPOSE AND SCOPE:

Functions as part of the hemodialysis health care team in providing safe and effective care for patients under the direct supervision of a licensed nurse in accordance with FMCNA policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Patient Care

• Welcome assigned patients and inquire as to their well-being since their last treatment. Report any complaints or observations to the nurse supervisor.
• Screen patients/staff as required by the Coronavirus Policy.
• Perform Nasal Swab Testing.
• Collecting nasopharyngeal swab samples.
• Assists patients as needed to and from the waiting area.
• Assures confidentiality of patient information and medical records.
• Prepare lab requisitions for prescribed or stat lab samples according to laboratory destination.
• Label appropriately prepare and store lab samples in accordance with required laboratory specifications.
• Ensure collection of lab specimens by appropriate lab courier.
• Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.
• Maintain environmental integrity and aesthetics ensuring all areas are safe and clean.
• Prepare and organize supplies, and equipment to prevent wastage.
• Assists with other related duties as assigned such as answering phones and coordinating patient transportation.

Customer Service

• Responsible for driving the FMS culture through values and customer service standards.
• Accountable for outstanding customer service to all external and internal customers.
• Develops and maintains effective relationships through effective and timely communication.
• Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.

Other Duties

• Collect and organize supplies ensuring all work areas are restocked appropriately
• Review and restock crash cart supplies and log/record routinely as directed, and inform Clinical Manager regarding expired emergency drugs
• Checks for expired medications, lab tubes and supplies.
• Counting and ordering nonprescription supplies.
• QAI paperwork as designated by manager
• Follows up on referrals and additional appointments needed from patient appointment.

PHYSICAL DEMANDS AND WORKING CONDITIONS

• The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
• The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items.

SUPERVISION:

• None

EDUCATION AND REQUIRED CREDENTIALS:

• High School Diploma or GED required.

EXPERIENCE AND SKILLS

• Previous relevant healthcare experience required.

The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.

Rate: $XX - $XX

Non-Bonus Eligible Positions: include language below.

Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.

Bonus Eligible Positions – include language below.

Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

EOE, disability/veterans