Clinic Administration - Patient Coordinator

Canadadiagnostics; Connecticut; On-site; USD 29,000 - 59,000; Full time

Job summary

An established industry player in diagnostic imaging is seeking a dedicated Patient Coordinator to join their expanding team. This temporary full-time position offers a unique opportunity to work in a patient-focused environment where you can make a meaningful impact on patient care. As a Patient Coordinator, you'll assist patients through the pre-exam process, manage appointment schedules, and collaborate with medical staff to ensure a seamless patient experience. If you're passionate about healthcare and eager to grow your skills, this role is perfect for you. Join a dynamic team committed to exceptional patient care and enjoy a rewarding career in a supportive atmosphere.

Benefits

Competitive remuneration package

Comprehensive benefits package

Generous time-off program

Exciting team-building activities

Opportunities for learning and growth

Paid time off for your birthday

Qualifications

• A Medical Office Administration certificate is required.
• Exceptional interpersonal and communication skills are essential.

Responsibilities

• Assist patients with the pre-exam process and manage appointment schedules.
• Ensure changing rooms are stocked and clean for patient use.

Skills

Interpersonal Skills

Communication Skills

Attention to Detail

Multi-tasking

Education

Medical Office Administration Certificate

Tools

Quality Management Tracker (QMT)

Job description

Clinic Administration - Patient Coordinator

MIRA, Edmonton, Alberta, Canada

Job Description

As a multi-modality diagnostic imaging provider committed to delivering Exceptional Patient Care, CDC provides patients and health care professionals with advanced diagnostic imaging of the body’s most important organs and systems.

CDC always posts applications internally for openings in: MRI & CT, Ultrasound, X-Ray, Clinic Admin, Bookings, and other departments as needed.

Passionate about Exceptional Patient Care? Look no further!

Our state-of-the-art, multi-modality clinics are expanding, and we're looking for a passionate and dedicated Patient Coordinator to join our team. This Temporary full-time position at our MIRA Clinic offers the chance to be part of a dynamic, patient-focused environment where every day there is an opportunity to make a real impact on patient care.

As a Patient Coordinator, you will be an integral part of our clinic’s operations. Your primary role will be to assist patients with the pre-exam process, ensuring they are comfortable and prepared for diagnostic imaging procedures. You’ll help maintain a welcoming environment, manage appointment schedules, and collaborate with medical staff to ensure smooth patient flow.

If you're looking for an exciting opportunity to grow your skills in healthcare and make a meaningful impact on patient care, we’d love to hear from you.

What You’ll Be Doing

1. Escort patients to change rooms and provide instructions on how to dress for exams (e.g., gown, open to back).
2. Review patient files with patients, including Name, AHC, and Exam Type; assist patients with changing or completing necessary paperwork.
3. Chaperone male Sonographers when necessary, assist with patient positioning, and escort family members to ultrasound rooms.
4. Ensure changing rooms are stocked, clean, and ready for patient use. Replenish supplies as needed.
5. Check new or modified appointments, assist with printing OB photos, and monitor patient files for accuracy.
6. Assist with the preparation of biopsy samples and clean EV probes by medical guidelines.
7. Help with clerical tasks such as scanning, answering phones, rescheduling appointments, checking in patients, and performing Netcare checks.
8. Monitor and input errors into the Quality Management Tracker (QMT) to maintain high standards of patient care.
9. Support and train new hires and practicum students in patient coordination duties.
10. Provide patients with baskets to store their personal belongings during their exams. Ensure that the baskets are cleaned and sanitized after each use to maintain cleanliness and hygiene standards.

What We’re Looking For

1. A Medical Office Administration certificate is required.
2. Previous experience in a medical or diagnostic imaging setting is preferred.
3. Exceptional interpersonal and communication skills, with a strong sense of empathy for patients.
4. Ability to handle multiple tasks simultaneously in a busy clinic environment.
5. Strong attention to detail in managing patient files, coordinating appointments, and maintaining a clean clinic environment.
6. Ability to work collaboratively with a multidisciplinary team to provide the best care for patients.
7. Ability to lift up to 20 lbs and stand or walk for extended periods of time.

What We Offer

1. A competitive remuneration package.
2. A comprehensive benefits package that prioritizes health and wellness.
3. Generous time-off program, including vacation days, sick hours, and personal hours.
4. Exciting team-building activities and recognition celebrations.
5. Opportunities for learning, growth, and development.
6. Paid time off for your birthday!

Notes

1. This is a temporary full-time position with benefits, initially for a 9-month term, with the possibility of extension.
2. The shift hours for this position are 8:00 AM to 4:15 PM MST.

Life at CDC

Embark on a rewarding career with Canada Diagnostic Centres (CDC), a trailblazer in diagnostic imaging since 1993. Excellence in patient care fuels our passion. As a leading provider of diagnostic services and image-guided procedures in Western Canada, we take pride in our 43 radiologist-led community clinic sites strategically positioned across Alberta, Saskatchewan, Ontario, and British Columbia. Join our dynamic team and contribute to our comprehensive suite of services, including MRI, CT, Ultrasound, Echocardiography, Nuclear Medicine, Mammography, X-ray, Bone Density, GI Fluoroscopy, image-guided biopsies, and state-of-the-art pain management procedures.

Canada Diagnostic Centres is committed to cultivating a diverse and inclusive workforce. We encourage candidates from all backgrounds and identities to apply. We are dedicated to accommodating individuals with disabilities throughout the recruitment and employment process. If you require accommodation during or after the interviewing process, please email [e-mail].

Please note that only candidates selected for an interview will be contacted. All applicants must have legal authorization to work in Canada.