Client Value Partner - Retail + CPG

Celonis; New York (NY); On-site; USD 212,000 - 270,000; Full time

Benefits offered by this job

RSUs and refresh grants

Unlimited PTO

Hybrid work model

Learning platform access

Wellbeing programs

Impact Days

Job summary

Celonis is seeking a senior transformation leader to spearhead strategic Retail and CPG accounts. You will partner with Enterprise Sales and Product Engineering, acting as the principal strategic architect for large footprints, translating omnichannel supply chain strategies into data-driven execution.

You will own high-visibility Celonis-driven transformations, architect CoEs, and lead cross-functional teams to deliver measurable value and operational improvements for Fortune 500 clients.

Qualifications

• 12+ years in Big Four or elite consulting at Director/MD/Partner level.
• Retail/CPG vertical expertise with multi-million-dollar transformations.
• SaaS and Process Intelligence vision with enterprise software leverage.
• Fluency in modern retail/SC tech stacks (SAP, Oracle, etc.) and data/AI paradigms.
• Commercial acumen in origination, relationships and growth.

Responsibilities

• Advise C-suite and translate macro pressures into transformation roadmaps.
• Architect and implement Celonis-driven end-to-end operating models.
• Direct value-based business cases with multi-million-dollar savings.
• Sponsor Celonis-driven transformations for Fortune 500 clients.
• Design Centers of Excellence and governance for data-driven decisions.
• Lead cross-functional teams to resolve friction across ERP/WMS stacks.

Skills

Value consulting pedigree

Retail & CPG know-how

SaaS & process intelligence

Architectural fluency

Commercial acumen

Education

Bachelor’s degree in SCM/OR/IE/CS/IS

MBA preferred

Tools

Celonis familiarity

SAP

Oracle Retail

Manhattan

Blue Yonder/JDA

Azure AI/AWS

LLMs

Job description

Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.

The Opportunity

We are seeking a senior transformation leader from Big Four/MBB, SaaS Value Advisory, corporate strategy and transformation function (or similar) to spearhead our most strategic Retail and Consumer Packaged Goods (CPG) accounts.

Dedicated Strategic Focus: This executive-level role is structured as a high-leverage Individual Contributor (IC) position. It is designed for an elite strategy practitioner who wants to directly own and deepen relationships with Tier 1 CPG and Retail giants (think Mars, Target, PepsiCo), focusing entirely on market-facing value realization rather than internal practice management or administrative operational requirements.

Partnering with Enterprise Sales and Product Engineering, you will act as the principal strategic architect for these massive footprints. By leveraging Celonis—the foundational context layer for enterprise AI—you will translate omnichannel supply chain strategies into autonomous, data-driven execution, moving clients from static slide decks to realized operational value.

The Impact You’ll Make

1. C-Suite Advisory & Value Architecture

• Peer-to-Peer Advisory: Partner directly with Retail and CPG C-suite executives (CEOs, COOs, CFOs, Chief Supply Chain Officers) to align macro pressures—margin compression, omnichannel fulfillment complexity, inventory optimization, and inflationary pressures with execution-level transformation roadmaps.
• Map Enterprise Digital Twins: Oversee the deployment of the Celonis Process Intelligence Graph to build systemic, end-to-end operational models tracking the flow of goods and data from supplier tier to manufacturing plant, distribution center, and ultimate point-of-sale (POS).
• Orchestrate $100M+ Business Cases: Direct the formulation of board-ready Celonis Value Assessments, delivering the economic justification, multi-million-dollar working capital reductions (freeing up trapped cash in inventory, DSO, and DPO), and logistics OPEX returns required to greenlight massive digital investments.
• Steer Enterprise Transformations: Serve as the executive sponsor for high-visibility, Celonis-driven operating model overhauls for Fortune 500 consumer value chain clients, guiding them from diagnostic discovery to closed-loop automation.
• Architect Celonis Centers of Excellence (CoEs): Design and establish corporate-wide CoEs, defining the target operating models, governance structures, and enablement frameworks needed to embed data-driven decision-making into client cultures.
• Untangle Systemic Friction: Lead cross-functional teams to resolve complex operational leakages where siloed enterprise stacks (SAP S/4HANA, Oracle Retail, Blue Yonder, Manhattan Associates WMS) collide—specifically optimizing Order-to-Cash (O2C), Procure-to-Pay (P2P), warehouse management, and reverse logistics/returns.

3. Commercial Growth & Scaled Innovation

• De-Risk High-Value Sales Cycles: Convert punishing retail compliance mandates—such as OTIF (On-Time In-Full) penalties, trade promotion leakage, and vendor deductions—into automated, visual compliance audits within the Celonis platform, transforming abstract revenue loss into a compelling business case that accelerates C-suite sign-off.
• Commercialize Next-Gen "Process + AI" Use Cases: Direct the integration of real-time industrial telemetry (RFID tracking, automated distribution center IoT, e-commerce demand signals) into Celonis, translating complex data structures into high-margin, executive-ready offerings like predictive out-of-stock prevention and dynamic markdown optimization.
• Productize Retail & CPG Value Plays: Codify repeatable client successes into scalable Celonis apps and action templates, establishing a library of industry-specific intellectual property (e.g., Perfect Order Rate maximization, phantom inventory eradication) that drives rapid time-to-value, net-new ARR, and account expansion.

The Profile We Are Looking For

• Value Consulting Pedigree: 12+ years of progressive experience within a Big Four or elite management consulting firm, currently operating at the Director, Managing Director, or Partner level.
• Retail & CPG Vertical Expertise: Deep, authoritative knowledge of the Retail or Consumer Goods ecosystem (Omnichannel Supply Chain, Merchandising, Logistics, Warehouse Operations, or Category Management), with a track record of leading multi-million-dollar transformation programs for global brands.
• SaaS & Process Intelligence Vision: Strong conceptual understanding of Process Mining paradigms. Experience with Celonis is highly advantageous, but a proven ability to leverage enterprise software to reshape business processes is required.
• Architectural Fluency: Comprehensive understanding of the modern retail and supply chain enterprise stack (SAP, Oracle Retail, Manhattan, Blue Yonder/JDA) and emerging data/AI paradigms (Azure AI, AWS, LLMs). Note: You do not need to write code or SQL queries, but you must possess the technical fluency to direct data scientists, engineers, and solution architects.
• Commercial Acumen: Proven capability in client origination, relationship management, and driving account growth through value-based selling.
• Education: Bachelor’s degree in Supply Chain Management, Operations Research, Industrial Engineering, Computer Science, or Information Systems. An MBA from a top-tier business school is highly preferred.

Visa sponsorship is not offered for this role.

The base salary range below is for the role in the specified location, based on a Full Time Schedule.
Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.

The base salary range below is for the role in New York, based on a Full Time Schedule.

$212,000 - $270,000 USD

What Celonis can offer you:

• Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
• Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
• Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
• Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
• Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
• Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
• Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
• Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
• Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.

About Us:

Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand — turning AI’s operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video .

At Celonis, we believe #TheBestTeamWins when everyone counts. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

U.S. | The Best Team Wins

At Celonis, we believe #TheBestTeamWins when everyone counts. We celebrate the differences and individuality of all our employees and understand the value of having a variety of experiences, backgrounds, knowledge bases, and perspectives at play in our teams.

We encourage people with disabilities, veteran status, and all different backgrounds to apply. All employment decisions are based on qualifications and merit.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Celonis’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

By checking this box, I consent to Celonis collecting, storing, and processing my responses to the demographic data surveys above.