Client Systems Administrator II/III

City of Bend, OR; Bend (OR); On-site; USD 85,000 - 115,000; Full time

Job summary

The City of Bend is hiring for a full-time Client Systems Administrator II or III to lead endpoint management and security across Windows devices. This role emphasizes modernizing device management, cloud-first approaches, and reliable user experiences within City systems.

Ideal candidates will have SCCM/MECM and/or Intune experience, strong Windows OS knowledge, patch management, GPOs, DNS, and Active Directory. Apply to join a team that values automation, security, and service excellence.

Qualifications

• Bachelor’s degree or equivalent education and experience
• 2–3 years’ experience for Client Systems Administrator II or 4–5 years for III
• Experience with SCCM/MECM and/or Intune in an enterprise environment

Responsibilities

• Design, create, maintain, and update Windows OS images for deployment
• Deploy, configure, and manage applications using SCCM
• Manage OS and 3rd‑party patching for security and stability
• Develop and maintain GPOs to enforce security
• Configure Defender Firewall policies and endpoint security
• Administer Active Directory‑related endpoint configurations
• Manage DNS infrastructure and ensure name resolution
• Monitor endpoint health and deployment success
• Troubleshoot complex endpoint management issues
• Develop and maintain endpoint documentation and procedures

Skills

Endpoint management

SCCM/MECM

Intune

Active Directory

DNS

Group Policy

PowerShell/Automation

Windows operating systems

Education

Bachelor’s degree

Tools

SCCM/MECM

Intune

MDT

Job description

The City of Bend is accepting applications for one (1), full-time Client Systems Administrator II or III position. This is a FLSA Exempt (overtime in-eligible) position, represented by the City of Bend Employee Association (COBEA). The City may use this job posting to create an eligibility list for future hiring purposes. Please review the entire job posting, including the application requirements at the end.

The Client Systems Administrator II/III is responsible for managing the City of Bend’s endpoint management platform and ensuring Windows devices are securely configured, updated, and supported throughout their lifecycle. This role is instrumental in delivering modern device management solutions that improve security, operational efficiency, and the end-user experience. This role offers the opportunity to help shape the future of endpoint management by driving modernization efforts, adopting cloud-first technologies, and implementing best practices that enhance security, reliability, and operational efficiency.

Client Systems Administrator II provides skilled technical services in support of installation, configuration, testing, integration, and ongoing support for City applications or infrastructure within specialized departments and enterprise wide, requiring in-depth knowledge and understanding of the City’s platforms and environment in support of meeting availability and performance goals.

Client Systems Administrator III is a professional/highly technical position providing highly skilled services in support of installation, configuration, testing, integration, and ongoing support for City applications or infrastructure within specialized departments and enterprise wide, requiring in-depth knowledge and understanding of the City’s platforms and environment in support of meeting availability and performance goals.

Classification Framework

• Client Systems Administrator II
• Client Systems Administrator III

The following duties are a sample of major duties performed in the role and are not intended to be an exhaustive list.

• Design, create, maintain, and update Windows operating system images for new computer deployment and hardware refreshes
• Deploy, configure, and manage applications using Microsoft Configuration Manager (SCCM)
• Manage operating system and third- party application patching to maintain security, compliance, and system stability
• Develop, implement, and maintain Group Policy Objects (GPOs) to enforce security standards and streamline endpoint configuration
• Configure and manage Windows Defender Firewall policies and endpoint security settings in collaboration with the Information Security Manager
• Administer and maintain Microsoft Active Directory-related endpoint configurations
• Manage enterprise DNS infrastructure, including DNS zones, records, troubleshooting, and ensuring reliable name resolution across all platforms
• Monitor endpoint health, deployment success, and compliance using reporting and monitoring tools
• Troubleshoot complex endpoint management issues, software deployment, patching failures, and policy conflict
• Develop and maintain documentation, standards, and operational procedures related to endpoint management

The ideal candidate for either the Client Systems Administrator II or III will be a technology professional with previous endpoint administration experience, who enjoys solving complex technical challenges. Ideal candidates will have experience administering Microsoft Configuration Manager (SCCM/MECM) and/or Microsoft Intune in an enterprise environment, along with a strong understanding of Windows operating systems, software deployment, patch management, operation system imaging, Group Policy, DNS, Active Directory, and endpoint security.

If you are customer-focused, eager to learn, and excited to help share the future of endpoint management at the City of Bend, this may be a great opportunity for you!

Working knowledge of

• Enterprise Management technologies, including Microsoft SCCM/MECM, MDT, and Intune
• Endpoint security best practices
• Operating system image creation and deployment
• Software packaging and distribution
• Patch Management
• Device lifecycle management
• Modern cloud-based solutions

Skill in

• Ability to troubleshoot complex technical issues
• Managing multiple priorities
• Ability to identify opportunities to improve processes through automation and innovation
• Working collaboratively across IT teams to deliver reliable, secure, and customer-focused technology services

Candidates who meet the listed minimum qualifications, including an equivalent combination of education and experience will be considered for an interview. Please ensure your application includes information about your education, relevant paid and unpaid work experience, and applicable licenses and certifications. Avoid referencing your resume in the job duties section of the application.

Minimum Qualifications

Client Systems Administrator II

• Bachelor’s degree (B.A./B.S.) from four-year college or university or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities of the position
• 2 to 3 years’ experience in a similar position and/or performing similar tasks

Client Systems Administrator III

• Bachelor’s degree (B.A./B.S.) from four-year college or university or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities of the position
• 4 to 5 years’ experience in a similar position and/or performing similar tasks

  Certification & Licensing Requirements

  • Level 4 CJIS certification required within first 3 months of employment
  • Current and valid Driver's license per City policies outlined in the Employee Handbook

  Desired (but not required) Attributes

  • Microsoft certification: Endpoint Administrator Associate, Administrator Expert, or Azure Administrator Associate
  • ITIL Foundation Certification, CompTIA Security+, Network+
  • Relevant PowerShell or automation certifications

  Working Conditions/Physical requirements

  • Communicate with others verbally and in writing, including by phone, e-mail, or in person
  • Understand, remember, communicate and apply complex oral and/or written instructions and factual information
  • Remain in a stationary position (sitting or standing) for extended periods of time, occasionally stand, walk, stoop or kneel for extended periods of time
  • Exert up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, to lift, carry, push, pull or otherwise move objects
  • Maintain sustained concentration on computer screens and use keyboards and a variety of peripherals
  • Work is generally performed in an office setting

  Equity Statement

  The City of Bend remains committed to building a workforce that advances diversity and inclusion within our community and all we do. We recognize that not everyone starts from the same place, and that gender, race, ability, sexual orientation, and other identities face different barriers. We welcome applicants from all backgrounds and are dedicated to creating an inclusive, safe, and respectful workplace where employees can thrive without these barriers. A more extended version of the City of Bend’s Organizational Equity Statement is available upon request.

  Benefits

  The City of Bend offers an excellent competitive benefits package for Employees and Dependents for health and dental coverage, retirement benefits, and a robust paid leave program. Details are available on the benefits tab of the job posting.

  Starting Compensation

  Starting compensation is determined based on a pay equity analysis considering the candidate’s education, applicable work experience, and internal equity. Please include all relevant information on your application.