Client Support Specialist

SEI Trust Company; Pennsylvania; Presencial; USD 50.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) match

Tuition reimbursement

Paid time off (PTO)

Commuter benefits

Life and disability insurance

Education assistance

Paid parental leave

Backup childcare

Descripción de la vacante

SEI, based in Oaks, Pennsylvania, seeks a Client Support Specialist to join our Sales and Client Team. This early‑career role supports advisors in the Independent Broker/Dealer market and focuses on client experience and platform engagement.

You will learn SEI's investment products, technology platform, and advisory business, supporting Relationship Managers and driving advisor engagement while developing skills for future roles in Sales and Client Team.

Formación

• 1+ year of experience in financial services client sales and service support.
• Bachelor's degree or 2 years SEI experience in lieu of degree.
• Current NASAA Series 65 or Series 66 license or ability to acquire within 90 days.
• Experience with multi‑channel communications (video, phone, email, virtual meetings).
• Strong time‑management and organizational skills with a track record of meeting expectations.
• Ability to think critically, collaborate, influence decisions and solve problems.
• Excellent written and verbal communication with focus on client satisfaction.
• Self‑starter with eagerness to learn and openness to coaching.

Responsabilidades

• Serve as day‑to‑day internal contact for assigned advisors and IBD firms.
• Support Relationship Managers by handling inbound inquiries and follow‑ups.
• Provide guidance on SEI's investment, custody and wealth‑technology capabilities.
• Develop expertise to position SEI solutions to advisor needs and opportunities.
• Support sales activity and advisor engagement to contribute to new business.

Conocimientos

Customer service

Sales support

Communication

Time management

Problem solving

Relationship management

Educación

Bachelor's degree in Business/Finance/Economics or 2 years SEI experience

Descripción del empleo

SEI's Wealth business is seeking a Client Support Specialist to join our Sales and Client Team, supporting advisors and firms within the Independent Broker/Dealer (IBD) market. This early‑career role is designed for individuals looking to build a strong foundation in sales, client experience, and the financial services industry.

As a Client Support Specialist, you will serve as the primary internal point of contact for existing IBD firms and focus efforts on driving engagement with SEI's platform and capabilities. You will support inbound requests from Relationship Managers while gaining the investment product, technology platform, and advisory business knowledge required to advance into roles across the Sales and Client Team.

This is a high‑energy, high‑activity role suited for individuals who are proactive, goal‑oriented, and passionate about supporting growth in a dynamic sales environment.

This role reports to the Manager of Inside Sales and is SEI Headquarters based in Oaks, Pennsylvania.

What you will do:

• Serve as the day‑to‑day internal contact for assigned advisors and firms in the Independent Broker/Dealer channel.
• Support Relationship Managers by handling inbound inquiries and executing follow‑up activities.
• Provide exceptional experience, service, and guidance to advisor‑clients, helping them implement SEI's investment, custody, and wealth‑technology capabilities.
• Develop expertise in positioning SEI's solutions in the context of advisor needs and opportunities.
• Contribute to new business development by supporting sales activity and advisor engagement.
• Work collaboratively within a team environment while independently managing tasks and priorities.

What we need from you:

• A minimum of 1 year of experience in financial services client sales and service support, with direct experience in independent Broker/Dealer channel sales strongly preferred.
• Bachelor's degree in Business, Finance, Economics or in a related field, or minimum of 2 years' SEI experience in lieu of degree.
• Current NASAA Series 65 or Series 66 license or ability to acquire within 90 days.
• Experience in multi‑channel communication mediums, including virtual meetings, live video, recorded video, phone, and email.
• Strong time‑management, prioritization, and organizational skills, with a track record of meeting or exceeding expectations.
• Ability to think critically, collaborate effectively, influence decision‑making, and solve problems.
• Excellent written and verbal communication skills, with history of strong client satisfaction.
• Self‑starter mentality with eagerness to learn and openness to coaching.

What we would like from you:

• Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun.
• Please see our website for more information. https://www.seic.com

Please be aware that SEC Rule 206(4)-5 "Political Contributions by Certain Investment Advisers" (the "Rule") may place certain restrictions on certain subsidiaries of SEI as a result of your past and future political contributions. Therefore, an offer for this position may be contingent on you providing SEI, a completed questionnaire regarding political contributions made by you and members of your household, and that SEI may reject your application if SEI determines in its sole discretion that the effect of such political contributions under the Rule could have an adverse impact on SEI's current or prospective business activities and strategies. Any misrepresentation of or omission of any contributions from this information request, will be cause for your rejection or dismissal from employment.

SEI's competitive advantage:

To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well‑being, a strong retirement plan, tuition reimbursement, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about.

• comprehensive care for your physical and mental well‑being
• a strong retirement plan
• tuition reimbursement
• support for working parents
• flexible Paid Time Off (PTO)
• healthcare (medical, dental, vision, prescription, wellness, EAP, FSA)
• life and disability insurance (premiums paid for base coverage)
• 401(k) match
• education assistance
• commuter benefits
• up to 11 paid holidays/year
• 21 days PTO/year pro-rated for new hires which increases over time
• paid parental leave
• back‑up childcare arrangements
• paid volunteer days
• a discounted stock purchase plan
• investment options
• access to thriving employee networks
• and more.

We are a technology and asset management company delivering on our promise of building brave futures (SM)-for our clients, our communities, and ourselves. Come build your brave future at SEI.

The position title reflected in this job description is aligned with SEI's current internal job architecture. As part of SEI's role and career framework, internal job titles may not directly correspond to external market titles and may differ from titles previously assigned during an employee's tenure or at