Client Support Specialist

GFI-Team Ikigai; Chicago (IL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

100% Remote Position

In-house training & mentorship

Job summary

Global Financial Impact is seeking a Client Support Specialist to deliver exceptional front-line service remotely. You will engage with clients via Zoom, educate on financial literacy, and help identify and achieve goals.

No prior financial experience required; we provide in-house training, mentorship, and a flexible remote work environment. The role emphasizes integrity, leadership, and entrepreneurial mindset, with opportunities for advancement.

Qualifications

• Experience in customer service, leadership, and management are a plus.
• Entrepreneurial spirit, self-motivation, coachability, and people skills are required.
• Must be over 18 years old and a U.S. Citizen.

Responsibilities

• Provide outstanding front-line customer support.
• Engage with clients from home over Zoom to educate and empower toward financial goals.
• Identify client needs, educate on strategies, and help implement actions to achieve goals.

Skills

Customer service

Leadership

Management

Entrepreneurial spirit

Self-motivation

Coachability

People skills

U.S. Citizen

Job description

Join Our Team as a Client Support Specialist at Global Financial Impact!

Embark on a rewarding journey by becoming part of GFI-Team Ikigai as a Client Support Specialist! In this role, you'll leverage our proven business model, mentorship, and in-house training to educate and empower communities toward achieving financial literacy. We welcome individuals from diverse backgrounds, valuing integrity, a strong work ethic, diligence, leadership qualities, and an entrepreneurial mindset. No previous financial experience is required, and we'll equip you with everything you need to succeed in this exciting role!

Position Overview

As a Client Support Specialist, your primary responsibility will be to provide outstanding front-line customer support. You'll engage with clients from the comfort of your home over Zoom, helping clients to identify and achieve their financial goals. It's all about creating exceptional customer experiences by offering education, discovering goals, and implementing strategies to obtain them.

Why You'll Love Working With Us

• 100% Remote Position: Manage your workday flexibility and accommodate your schedule.
• Comprehensive Training: Access to our extensive online tools, training programs, and mentorship for continuous growth.
• Opportunities for Advancement: The sky's not even the limit! With scalable compensation aligned with your career goals, your ambitions are fully supported.
• Personal & Professional Growth: Work in a genuinely supportive environment with seasoned brokers and mentors offering career guidance.
• Leadership Development: Dive into a system focused on building your leadership and team collaboration skills.

What We Need From You

• Enthusiasm for making a positive impact by solving financial literacy challenges.
• Ambition and a positive mindset.
• Backgrounds in customer service, leadership, and management are a plus.
• Entrepreneurial spirit, self-motivation, coachability, and people skills are required.
• Must be over 18 years old and a U.S. Citizen.
• Ability to pass a comprehensive background check.
• Must own a computer with a webcam and have reliable internet.
• Experience in education, coaching, military, or as elite athletes preferred but not required!
• A genuine drive to help others and foster community well-being.

Your Pathway to Success

Whether you're looking for a full-time career path or seeking additional income part-time, our platform is designed to help you meet your individual goals both in advancement opportunities and compensation, all in a supportive, team environment.

Is This You?

Feel free to reach out with any questions. Let's make a difference, together!