Client Success Managers

CoreHire; New York (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

CoreHire is seeking a Client Success Manager to guide a portfolio of startup clients through wind-down processes with clarity and confidence. This hands-on, high-impact role emphasizes speed, accuracy, and client trust over quotas.

You’ll serve as the first point of contact via phone, email, and ticketing systems, and you’ll execute regulatory filings, asset transfers, and capital distributions with empathy and precision. Real ownership awaits.

Qualifications

• 2–6 years in client success, operations, project management, or support.
• Highly organized with strong attention to detail.
• Confident communicator who thrives in fast-paced, ambiguous environments.
• Ability to manage multiple deadlines and complex projects.
• Startup experience preferred.

Responsibilities

• Manage a portfolio of clients through the full wind-down lifecycle.
• Serve as the first point of contact via phone, email, and ticketing systems.
• Execute operational tasks like regulatory filings, asset transfers, and capital distributions.
• Guide clients step-by-step through complex processes with empathy and precision.
• Collaborate cross-functionally to improve workflows and client experience.

Skills

Client success

Operations

Project management

Communication

Attention to detail

Education

Bachelor's degree

Job description

Join a fast-growing, venture-backed B2B fintech startup as a Client Success Manager and play a key role in helping founders navigate company wind-downs with clarity and confidence. This is a hands‑on, high-impact role where success is measured by speed, accuracy, and client trust—not sales quotas.

What You'll Do:

• Manage a portfolio of clients through the full wind-down lifecycle
• Serve as the first point of contact via phone, email, and ticketing systems
• Execute operational tasks like regulatory filings, asset transfers, and capital distributions
• Guide clients step‑by‑step through complex processes with empathy and precision
• Collaborate cross‑functionally to improve workflows and client experience

What We're Looking For:

• 2–6 years in client success, operations, project management, or support
• Highly organized with strong attention to detail
• Confident communicator who thrives in fast‑paced, ambiguous environments
• Ability to manage multiple deadlines and complex projects
• Startup experience preferred

Why Join:

• Be an early team member in a scaling company
• Real ownership and impact from day one
• Clear path to senior and leadership roles

  If you're driven, detail‑oriented, and motivated to help founders through critical transitions, we want to hear from you.