Client Success Manager: Equity Compensation Solutions

PowerToFly; Sandy Hills (UT); On-site; USD 50,000 - 70,000; Full time

Job summary

PowerToFly is looking for a Client Success Manager to manage corporate client stock plan services. This role involves executing tasks related to stock plan administration, delivering exceptional client support, and developing long-term client relationships. Strong customer service and problem-solving skills are essential.

Ideal candidates will have experience in a client-facing role and a background in business or finance. You'll work with tools like Salesforce.com to ensure client satisfaction.

Qualifications

• 1-5 years of customer service experience.
• Self-motivated with time management skills.
• Fluency in English is required.

Responsibilities

• Manage daily client procedures and processes.
• Develop and maintain long-term client relationships.
• Troubleshoot and answer platform questions.

Skills

Customer service experience

Problem-solving skills

Analytical skills

Education

Associate degree or higher in business or related field

Tools

Salesforce.com

Zendesk

Excel

Job description

PowerToFly is looking for a Client Success Manager to manage corporate client stock plan services. This role involves executing tasks related to stock plan administration, delivering exceptional client support, and developing long-term client relationships. Strong customer service and problem-solving skills are essential.

Ideal candidates will have experience in a client-facing role and a background in business or finance. You'll work with tools like Salesforce.com to ensure client satisfaction.