Client Success Manager

Upward Engine; Riverton (UT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Awesome company culture

Autonomy

Health insurance

Vision insurance

Parental leave

Short Term Disability

Long Term Disability

$50,000 Life Insurance Policy

15 days paid time off in first year

Unlimited PTO after that

VASA Membership

Sabbatical leave with cash bonus

Job summary

Upward Engine is seeking a Client Success Manager to nurture client relationships, develop digital marketing strategies, and drive campaign success across channels.

The role focuses on delivering data-driven insights, optimizing programs, and reporting ROI through clear communication and collaboration with internal teams.

This full-time position is based in Riverton, UT, emphasizing growth and long-term client partnerships.

Qualifications

• 2+ years of digital marketing experience with a focus on client management.
• Proficiency in digital marketing tools and platforms.
• Strong analytical and communication skills.
• Creative problem-solving abilities.

Responsibilities

• Manage client relationships, providing proactive support and identifying growth opportunities.
• Develop tailored digital marketing strategies aligned with client objectives and budgets.
• Execute and optimize campaigns across channels, utilizing analytics for continuous improvement.
• Collaborate with internal teams to ensure seamless execution and client satisfaction.
• Generate insightful reports, showcasing ROI and guiding future strategies.

Skills

Client management

Analytical skills

Communication

Creative problem solving

Tools

Digital marketing platforms

Job description

Upward Engine provides cutting-edge digital marketing services to businesses, fostering trust through honest communication, proactive innovation, and exceptional value. Our passion is fueled by helping clients exceed goals with comprehensive strategies, fostering lasting partnerships for positive impact.

About the role

We’re looking for a Client Success Manager with 2+ years of experience. Responsible for client relationships, digital marketing strategy development, campaign execution, and team collaboration, you'll drive success through data-driven insights and creative solutions.

What you'll do

• Manage client relationships, providing proactive support and identifying growth opportunities.
• Develop tailored digital marketing strategies aligned with client objectives and budgets.
• Execute and optimize campaigns across channels, utilizing analytics for continuous improvement.
• Collaborate with internal teams to ensure seamless execution and client satisfaction.
• Generate insightful reports, showcasing ROI and guiding future strategies.

Qualifications

• 2+ years of digital marketing experience with a focus on client management.
• Proficiency in digital marketing tools and platforms.
• Strong analytical and communication skills.
• Creative problem-solving abilities.

Benefits (Full time only)

• Awesome company culture
• Autonomy
• Health insurance
• Vision insurance
• Generous Birthing and Non-Birthing (Parental) leave
• Short Term/Long Term Disability insurance
• $50,000 Life Insurance Policy
• 15 days accrued paid time off in your first year, Unlimited (Discretionary) PTO after that
• Paid VASA Membership
• 2 weeks sabbatical time off with cash bonus after 5 years of employment
• We believe in being transparent, getting results, and earning business. We are a company that believes in our core values and loves to do right by the client and earn their business. Thank you for your interest!