Client Specialist & Relationship Builder

KnitWell Group; Metairie (LA); On-site; USD 12,000 - 16,000; Part time

Benefits offered by this job

Generous merchandise discount

Referral Incentive Program

Store events participation

Job summary

Talbots in Metairie, LA is seeking a part-time sales associate to deliver welcoming, personalized service and help cultivate a loyal clientele. This role emphasizes building relationships, driving sales and representing the Talbots brand in-store.

The position offers comprehensive benefits for full time and eligible part time employees, generous merchandise discounts, and opportunities to participate in referral programs and store events.

Qualifications

• Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
• Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
• Able to work cooperatively in a diverse work environment.
• Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
• Possess excellent written and verbal communication skills and a high level of integrity.
• Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
• Professional, assertive, and friendly with the ability to make decisions independently.
• Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
• Available at least (20) hours per week.
• Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
• Support all service enhancers to build strong relationships including active use of Concierge.
• Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
• Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
• Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
• Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
• Actively participate in community/store activities and events that promote the Talbots Brand.
• Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
• Professionally represent the brand image.

Skills

Customer service orientation

Relationship building

Communication skills

Team player

Flexible scheduling

Job description

Talbots in Metairie, LA is seeking a part-time sales associate to deliver welcoming, personalized service and help cultivate a loyal clientele. This role emphasizes building relationships, driving sales and representing the Talbots brand in-store.

The position offers comprehensive benefits for full time and eligible part time employees, generous merchandise discounts, and opportunities to participate in referral programs and store events.