Client Specialist, Part Time - Soho

Bloomingdale's Inc.; New York (NY); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Day-1 benefits

Paid Time Off

Flexible scheduling

PayActiv access

Pet insurance

Home insurance

Auto insurance

401(k)

Bonus opportunities

Growth opportunities

Employee discount

Job summary

Bloomingdale’s Inc. seeks a Client Specialist to maximize sales by delivering exceptional service and deep product knowledge. You will build personal client relationships, maintain attractive displays, and support the omni-channel experience.

You will work with technology, manage customer interactions, and help drive the brand’s shopping experience in a fast-paced store environment.

Qualifications

• High School Diploma or equivalent required.
• 1-2 years related experience in retail or customer service.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, customer-focused environment.

Responsibilities

• Maximize sales by delivering outstanding service and product knowledge.
• Maintain engaging merchandise presentation and build clientele.
• Support omni-channel experience when not with customers.

Skills

Customer service

Communication skills

Flexibility scheduling

Team collaboration

Tech proficiency

Education

High School Diploma or equivalent

Tools

Cash register

POS systems

Job description

• Day-1 Medical, Dental, Vision Benefits for eligible colleagues
• Competitive Pay
• Paid Time Off
• Flexible Holiday Time-Off & Flexible Scheduling
• Instant access to earned wages with PayActiv
• Enhanced benefits: pet, home & auto insurance & more
• 401(k) plan options available
• Bonus earning opportunities
• Growth potential opportunities
• Employee Discount at Bloomingdale’s & Macy’s Stores

About

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Job Overview

The Bloomingdale’s Client Specialist’s primary responsibility is to maximize sales in their designated area/brand/category. This is done by offering outstanding service and product knowledge, maintaining compelling merchandise presentation, building personal clientele, and educating other colleagues. The Client Specialist is welcoming, friendly, and interested, and always puts the needs of the customer first. When not with customers or doing outreach, the Client Specialist is expected to complete tasks to support the omni-channel experience.

Essential Functions

• Create an in-store easy, seamless and fun experience allowing you to build and cultivate customer relationships
• Embrace and be proficient with technology
• Product knowledge expert and ambassador for the brand/category, sells with a confident fashion voice
• Participate in the merchandising and operational requirements of the role

Qualifications and Competencies

• High School Diploma or equivalent required
• 1-2 years related experience
• Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner
• Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels
• Ability to think creatively, strategically and technically
• Ability to work a flexible schedule based on department and Company needs

Physical Requirements

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling, stooping and color vision
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequently lift/move up to 25lbs

Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. - including Macy’s, Bloomingdale’s, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.