Client Specialist Key

KnitWell Group

Tampa (FL)

On-site

USD 17,000 - 22,000

Part time

7 days ago
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Benefits offered by this job

Growth opportunities
Incentives
Benefits
Merchandise discount
Referral program
Travel discounts

Job summary

Talbots in Tampa's International Plaza is seeking a part-time Sales Associate to deliver exceptional customer experiences and build lasting relationships. You will assist customers with product selection and maintain store standards while engaging with the community to promote the Talbots brand.

Flexibility to work evenings, weekends, and holidays is required; strong communication and a professional, friendly demeanor are essential.

Qualifications

  • Prospecting and building a strong clientele from existing and new customers.
  • Ambitious with passion for achieving goals, both individually and in a team.
  • Able to work cooperatively in a diverse environment.
  • Passionate about selling and driving new store traffic.
  • Excellent written and verbal communication and high integrity.
  • Flexible schedule including evenings, weekends, and holidays.
  • Able to lift up to 40 lbs and stand for extended periods.

Responsibilities

  • Create a culture of hospitality through exceptional customer experiences.
  • Support service enhancers to build strong relationships including Concierge usage.
  • Achieve sales and service metrics: Clientelling/Outreach, Appointments, etc.
  • Plan and prioritize tasks to meet customer and business needs.
  • Understand customer needs with curiosity and confidence through conversation.
  • Share current fashion trends to wardrobe and build trust.
  • Lead/supervise others occasionally and open/close the store.
  • Represent the brand image professionally.
  • Note: description is a general guide and may evolve with business needs.

Skills

Clientelling
Communication
Teamwork
Planning
POS Systems
Availability

Job description

About us

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

What We Offer

Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.

Incentive Opportunities

Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.

Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.

Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.

What we Value "WE CARE"

We W in as a team and are dedicated to ensuring and applauding each other's success.

We E ncourage creativity, innovation and smart risk-taking.

We are C ommitted to building relationships with our customers and associates by knowing, serving, and delighting them.

We A ct with integrity, transparency, candor, and respect.

We R espect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.

We E mbrace community by bringing positive change to those we live and work in.

Who You Are

Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.

Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.

Able to work cooperatively in a diverse work environment

Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.

Possess excellent written and verbal communication skills and a high level of integrity.

Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.

Professional, assertive, and friendly with the ability to make decisions independently.

Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.

Available at least (20) hours per week.

Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.

Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

What You'll Do

Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internaland externally.

Support all service enhancers to build strong relationships including active use of Concierge.

Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.

Plan and prioritize ta s ks and responsibilities to meet the needs of the customer and business.

Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.

Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.

Actively participate in community/store activities and events that promote the Talbots Brand.

Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.

Professionally represent the brand image.

Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

Location: Store 00638 International Plaza, FL-Tampa,FL 33607 Position Type: Regular/Part time Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwis

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