Client Specialist

Talbots; Winchester (VA); On-site; USD 1,477,000 - 2,104,000; Part time

Benefits offered by this job

Comprehensive benefits

Merchandise discount

Referral incentive program

Discounts on travel and events

Job summary

Talbots is hiring for a part-time associate at Store 01069 Winchester, VA. You will champion hospitality, assist customers, and build enduring relationships while meeting sales and service targets.

Role requires strong communication, teamwork, and a proactive approach to prospecting new clientele in a dynamic retail environment. Must be flexible to evenings, weekends, and holidays.

Qualifications

• Capacity to build relationships with customers and community.
• Excellent written and verbal communication skills with high integrity.
• Thrives in a team environment and pursues sales goals with focus.

Responsibilities

• Create and foster hospitality through exceptional customer experiences and relationships.
• Support service enhancers to build stronger relationships and client outreach.
• Meet sales and service metrics in key areas like outreach and appointments.
• Plan and prioritize tasks to meet customer and business needs.
• Share product knowledge and fashion trends to inspire customers.

Skills

Customer service

Sales-driven

Communication

Team player

POS systems

Flexible schedule

Tools

POS system

Job description

About usTalbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.What We Offer:Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.Incentive OpportunitiesBenefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.What we Value “WE CARE”:We Win as a team and are dedicated to ensuring and applauding each other’s success.We Encourage creativity, innovation and smart risk-taking.We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.We Act with integrity, transparency, candor, and respect.We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.We Embrace community by bringing positive change to those we live and work in.Who You Are:Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.Able to work cooperatively in a diverse work environmentPassionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.Possess excellent written and verbal communication skills and a high level of integrity.Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.Professional, assertive, and friendly with the ability to make decisions independently.Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.Have open availability of 20 – 29 hours per weekAble to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.What You'll Do:Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.Support all service enhancers to build strong relationships including active use of Concierge.Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.Actively participate in community/store activities and events that promote the Talbots Brand.Professionally represent the brand image.Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.Location:Store 01069 Winchester, VA-Winchester,VA 22601Position Type:Regular/Part timePay Range:$13.27 - $16.60 Hourly USDEqual Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.