Client Solutions Specialist — Remote & Growth-Driven

Maxwel Biberdorf - State Farm Agency; Winona (MN); Hybrid; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Maxwel Biberdorf - State Farm Agent is seeking an Account Representative to grow the agency through customer relations and proactive marketing of State Farm insurance and financial services. You will act as a liaison between customer needs and agency departments, helping improve lives by aligning products with client goals.

The role emphasizes developing leads, building relationships, and delivering prompt service while offering flexible work-from-home options to support work-life balance.

Qualifications

• Experience in sales, preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Excellent written, verbal, and listening communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs and relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service; respond to inquiries about product availability, eligibility, coverages, policy changes, transfers, claims, and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Marketing products & services

Customer service

Anticipate customer needs

Relationships with customers

Job description

Maxwel Biberdorf - State Farm Agent is seeking an Account Representative to grow the agency through customer relations and proactive marketing of State Farm insurance and financial services. You will act as a liaison between customer needs and agency departments, helping improve lives by aligning products with client goals.

The role emphasizes developing leads, building relationships, and delivering prompt service while offering flexible work-from-home options to support work-life balance.