Client Solutions Manager - Bioanalytical & Vaccines

Thermofisher; United States; Hybride; USD 94 000 - 125 000; Plein temps

Avantages offerts par ce poste

Health plans

Vision plan

PTO 120 hours + holidays

Parental leave

401(k) plan

ESPP

Résumé du poste

Thermo Fisher Scientific is seeking a bioanalytical sciences professional for a hybrid role at our Richmond, VA laboratory. Expect remote work two days a week and on-site three days, with relocation not provided and US work authorization required.

The role focuses on designing solutions, pricing strategy, and coordinating across teams to deliver client-focused trials. The position demands a Bachelor’s in life sciences, 5+ years of relevant experience, and strong communication and

Qualifications

• Bachelor’s degree in life sciences or related field.
• 5+ years of experience in bioanalytical sciences, vaccines, or related technical discipline.
• Experience in proposal development, study design, or technical scoping.
• Strong understanding of regulated environments (e.g., GLP/GCP).
• Experience supporting pricing strategy, budgeting, or financial modeling.
• Prior client-facing or consulting experience.

Responsabilités

• Serve as primary technical contact during pre-award activities.
• Lead technical discussions, capability presentations, RFP/RFI responses, and bid defense preparation.
• Participate in on-site client meetings.
• Translate client needs into scientifically sound, operationally feasible solutions and defined scopes of work.
• Lead and support handoff of awarded work to project management and operations teams.

Connaissances

Bioanalytical science

Proposal development

Client-facing

Cross-functional teamwork

Communication

Pricing awareness

Formation

Bachelor’s degree in life sciences or related field

Description du poste

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

This is a hybrid role based at our 2244 Dabney Road bioanalytical laboratory in Richmond, VA. This position will typically work remotely two days a week and work onsite at the 2244 Dabney Road bioanalytical laboratory three days a week depending on business needs. We welcome applicants from all locations within the US. Please note that relocation assistance is not provided for this position, and any relocation costs will be the responsibility of the candidate.

Must be legally authorized to work in the United States without sponsorship.

Must be able to pass a comprehensive background check, which includes a drug screening.

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.

A Day in the Life

Solution Design & Client Technical Engagement

• Serve as a primary technical contact during pre-award activities
• Lead technical discussions, capability presentations, RFP/RFI responses, and bid defense preparation
• Participate in on-site client meetings
• Translate client needs into scientifically sound, operationally feasible solutions and defined scopes of work
• Ensure alignment between technical design, pricing inputs, and delivery expectations
• Assess feasibility, risk, and operational impact of proposed work to support informed decision-making
• Partner with lab operations to incorporate capabilities and new technologies into solutions

Pricing Strategy & Development

• Develop pricing inputs and deal-specific models based on defined scope and assumptions
• Identify key pricing drivers and contribute to consistent pricing approaches
• Partner with finance to align pricing with financial guidelines and margin expectations
• Support pricing discussions internally and with clients as needed

Execution Alignment & Operational Support

• Lead and support handoff of awarded work to project management and/or operations teams
• Ensure continuity between proposed scope and execution
• Support project kickoff readiness and alignment
• Collaborate with Business Development, Operations, and Project Management across the opportunity lifecycle
• Serve as liaison between commercial and operational teams to ensure feasibility and clarity
• Maintain visibility into proposal pipeline and forecasted work
• Provide insights on client needs, technology trends, and market opportunities
• Contribute to development of new service offerings and capabilities

Keys to Success:

• Bachelor’s degree in life sciences or related field (advanced degree preferred)
• 5+ years of experience in bioanalytical sciences, vaccines, or related technical discipline
• Experience in proposal development, study design, or technical scoping
• Strong understanding of regulated environments (e.g., GLP/GCP)
• Experience supporting pricing strategy, budgeting, or financial modeling
• Prior client-facing or consulting experience
• Demonstrated ability to work in cross-functional teams in complex environments
• Strong communication and stakeholder alignment skills

Knowledge, Skills & Abilities:

• Deep understanding of bioanalytical workflows and laboratory capabilities
• Ability to translate complex technical requirements into executable plans
• Strong commercial awareness and understanding of pricing drivers
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and deliver under tight timelines

Working Conditions:

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary for typical working hours.
• Ability to use and learn standard office equipment and technology with proficiency.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
• May require travel, 10 - 25%.

Compensation and Benefits

The salary range estimated for this position based in Virginia is $93,800.00–$125,050.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards