Client Solutions Banker

Bank of America

Concord (NC)

On-site

USD 32,000 - 42,000

Full time

4 hours ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Bank of America is hiring to engage lobby clients, educate them on transactions via self-service tools, and efficiently process cash transactions. You will develop deep conversations to understand clients' financial priorities and connect them to suitable solutions.

The role emphasizes excellent client experience, adherence to laws, and flexible hours including weekends to serve branches across the region.

Qualifications

Strong work ethic with results focus and client-first mindset.
Ability to build and nurture client relationships.
Comfortable engaging all clients and educating on banking transactions.
Willingness to learn and adapt to new information and technology platforms.
Ability to work weekends or extended hours as needed.
Familiarity with self-service banking channels (ATM/online/mobile).

Responsibilities

Executes the bank's risk culture and strives for operational excellence.
Builds relationships with clients to meet financial needs.
Follows established processes and guidelines to do what is right for clients and the bank, complying with laws.
Grows business knowledge by partnering with experts in small business, lending, and investments.
Manages financial center traffic, appointments, and outbound calls.
Drives the client experience.
Manages cash responsibilities.