Client Solution Specialist - Corporate Banking

PNC; United States; Remote; USD 38,000 - 63,000; Full time

Job summary

PNC is seeking a Client Solution Specialist within its Corporate Banking team. Based remotely in Chicago, IL, you will support relationship managers and client teams, handling sales, service and execution for new and ongoing client relationships. The role may be eligible for remote work in select locations; occasional in-office participation may be required. Base salary range is disclosed and incentive eligibility applies.

Qualifications

• Diploma or equivalent degree.
• Typically 3+ years of related experience.
• No required Certifications or Licenses.

Responsibilities

• Provides sales, service and execution support for new and ongoing client relationships.
• Gathers required documentation and prepares, reviews and verifies information for accuracy.
• Performs common processing and ensures compliance with regulations and processes; may administer implementation plans.
• Acts as a point of contact for clients and internal teams and escalates issues as necessary.
• Initiates, updates and verifies client, account or transaction details in systems; provides reports as needed.
• May perform general administrative support.

Skills

Business Decisions

Client Counseling

Client Relationship Building

Competitive Advantages

Customer Experience

Personal Initiative

Relationship Management

Results-Oriented

Education

Diploma

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Client Solution Specialist within PNC's Corporate Banking organization, you will be based remotely in Chicago, IL.

The Client Solution Specialist will support the relationship managers within our FIG Fintech team.

This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Provides sales, service and execution support for new and ongoing client relationships.
• Gathers required documentation. Prepares, reviews and verifies documents and relevant information for accuracy.
• Performs common processing and ensures compliance with standard regulations and processes. May administer implementation plans.
• Acts as a point of contact for clients, client teams or service partners and escalates client implementation and servicing issues as necessary.
• Initiates, updates and verifies client, account, or transaction details in relevant systems/applications. Provides reports as needed.
• May perform general administrative support.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

• Business Decisions
• Client Counseling
• Client Relationship Building
• Competitive Advantages
• Customer Experience (CX)
• Personal Initiative
• Relationship Management
• Results-Oriented

Competencies

• Accuracy and Attention to Detail
• Customer Support Policies
• Standards and Procedures
• Decision Making and Critical Thinking
• Effective Communications
• Flexibility and Adaptability
• Managing Multiple Priorities
• Problem Management Process
• Products and Services
• Sales Support and Administration

Work Experience

Roles at this level typically require an diploma or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Diploma

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $37,500.00 – $62,500.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.