Client Solution Advisor

PNC; Washington; Hybrid; USD 53,000 - 105,000; Full time

Job summary

PNC is seeking a Client Solution Advisor in its Treasury Management group. This remote role is preferred for candidates located in Central or Pacific time zones and may require occasional in-office participation.

The position emphasizes implementing complex products, deriving client insights, and coordinating with service partners to deliver solutions. Ideal candidates will have 2+ years of relevant experience, a Bachelor's degree, and strong relationship management and sales consultative

Qualifications

• University/college degree required with 2+ years of professional experience.
• In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience may be considered.
• Bachelors degree is preferred or required depending on the role.

Responsibilities

• Implements complex new products and services for clients and coordinates the implementation.
• Leverages industry knowledge and products to identify outside sales opportunities and coordinates with service partners.
• Manages multiple complex implementations, facilitates stakeholder meetings, and creates progress reports.
• Acts as escalation point and resolves challenges related to implementation and production support.
• Leads team communications, trainings, and may develop training materials for partners and clients.

Skills

Business Decisions

Client Counseling

Client Relationship Building

Competitive Advantages

Customer Experience (CX)

Personal Initiative

Relationship Management

Results-Oriented

Education

Bachelors

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Client Solution Advisor within PNC's Treasury Management organization, you will be based remotely.

• This candidate will be located in either Central or Pacific time zones.
• Current or prior banking experience is preferred.

This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Implements complex new products and services for clients. Analyzes requirements and gathers deliverables to complete the implementation and provide ongoing relationship management. May maintain client-specific procedures. Provides sales or consultative support to prospects or clients in select deals.

Leverages knowledge of industry and PNC products/solutions to identify outside sales opportunities. Consults with clients and service partners to gather and utilize data to establish or update client specific information for products/services. Acts a project manager and coordinates the implementation work done by others.

Analyzes, assesses and documents client requirements. May identify customization needs, and work with service partners to decision/implement. Manages multiple complex implementations simultaneously, facilitates/coordinates internal and external stakeholder meetings, creates and maintains project documentation, and creates/delivers reporting on progress.

Serves as an escalation point and independently resolves challenges regarding implementation and production support issues raised by staff or client. Identifies and drives development of necessary solutions. Ensures positive ongoing client experiences.

Serves as team subject matter expert. Coaches staff, Sales, and/or client when needed. Leads team communications and meetings, performs workflow coordination, and participates in special projects and initiatives. May develop and maintain training materials and provide training to service partners and clients.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

• Business Decisions
• Client Counseling
• Client Relationship Building
• Competitive Advantages
• Customer Experience (CX)
• Personal Initiative
• Relationship Management
• Results-Oriented

Competencies

• Customer Relationship Management Applications
• Customer Support Policies
• Standards and Procedures
• Decision Making and Critical Thinking
• Effective Communications
• Flexibility and Adaptability
• Managing Multiple Priorities
• Problem Management Process
• Process Management
• Sales Support and Administration

Work ExperienceRoles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationBachelors

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Language AssessmentsNo Required or Preferred Language Assessments

Pay TransparencyBase Salary: $52,500.00 - $105,000.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education.

Application WindowGenerally, this opening is expected to be posted for two business days from 09/23/2026, although it may be longer with business discretion.

BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short an