Client Services Tech I

Pace Analytical Services, LLC; Indiana (PA); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Medical benefits

401K retirement plan

Tuition reimbursement

Paid time off

Job summary

Pace Analytical Services, LLC is looking for a Client Services Technician in Indiana, Pennsylvania. The role includes receiving and unpacking samples, verifying documentation, and logging information into the system. Ideal candidates will have a high school diploma and strong customer service skills. Training is provided for those without prior lab experience.

This position offers a competitive compensation rate of $15.00 per hour along with comprehensive benefits for full-time roles, including medical, 401K, paid time off, and more.

Qualifications

• Excellent customer service skills for interactions with clients.
• Ability to perform physically demanding tasks.
• Experience in a lab or warehouse setting preferred.

Responsibilities

• Receive and unpack shipments of samples.
• Verify samples against customer paperwork.
• Log the samples into the system.

Skills

Customer service skills

Ability to work in a lab/office

Attention to detail

Education

High school diploma or equivalent

Job description

Shift: Varies

Client Services Technician

Compensation: $15.00 per hour

Hours: TBD

The salary for this position reflects a variety of factors. Compensation will be determined based on the candidate's geographic location, relevant experience, education, skills, and alignment with internal equity. Market conditions, budgetary considerations, and organizational compensation guidelines may also influence the final offer.

Note: This is an evergreen posting for future positions within our team. If you would like to be considered during the next round of hirings and have the qualifications, please apply.

What You’ll Do

• Receiving shipments of samples
• Unpacking the sample coolers
• Verifying the samples against the customer's paperwork
• Logging the sample into our system

What You’ll Bring

• High school diploma or equivalent
• Excellent customer service skills with a strong preference towards candidates with previous customer service, shipping, or warehouse experience.
• Experience in a laboratory or environmental testing setting is preferred but not required. We’ll train you!
• Ability to perform work in a lab or office setting, remain standing for long periods, work around strong odors, and wear required PPE (lab coat, safety glasses, gloves - all provided by Pace)

Benefits

When you join Pace, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental, vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

Equal Opportunity Employer

Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.