Client Services Tech 1

Pace Analytical Services, LLC; St. Rose (LA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Pace Analytical Services, LLC is seeking a detail-oriented shipping/receiving and sample administration assistant to support lab and office operations. You will handle receiving, storage, preparation, and shipping of samples, while ensuring accurate documentation and compliance with procedures.

The role includes transporting materials, maintaining supplies, and prioritizing urgent samples to meet project timelines.

Qualifications

• High school diploma or equivalent; related work experience preferred.
• One year of experience in a lab or office setting is preferred.
• Continued employment requires maintaining licenses/certifications in active status.

Responsibilities

• Handle sample administration including receiving, storage, preparation, shipping, and disposal.
• Review and process logs, documents, databases, and related materials.
• Pick up, transport, and deliver samples and materials as needed.
• Maintain supplies, paperwork, and related items; dispose of materials per guidelines.
• Prioritize short-holds and rush samples based on project needs.
• Support staff and management with policy and program guidance on sample and shipping/receiving procedures.

Skills

Sample administration

Shipping/receiving

Data entry

Driving safety

Teamwork

Communication

Education

High school diploma or equivalent

Tools

Computer applications

Job description

Shift: Tuesday - Saturday 10am - 7pm

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

SUMMARY

Responsible for shipping and receiving, processing, and administration of samples, which involve knowledge of fundamental lab and administration policies, programs, and practices while completing appropriate forms, documents, and databases. These roles can provide a variety of services in the maintaining of information, shipping, receiving, samples and materials, and related areas.

ESSENTIAL FUNCTIONS

• Provides a variety of services using warehouse and lab support knowledge covering multiple areas of sample administration, including receiving, scanning, storage, preparation, shipping, and disposal; samples involve fundamental administration.
• Reviews, completes, and processes various standard types of logs, documents, databases, and related materials and information.
• Picks up, transports, and delivers samples, documents, materials, and other items as needed.
• Cleans, maintains, and stocks supplies, tools, paperwork, and related items; disposes of materials and samples using well-established guidelines and instructions.
• Determines short-holds and rush samples and prioritizes based project requirements.
• Provides fundamental support in the application and assistance to staff and management regarding sample, equipment, and shipping/receiving administration policies, programs, and practices.
• Assists in the review and implementation of sampling, equipment, and shipping/receiving administration policies, practices, and programs to meet organizational, operations, and management needs.
• Assists with ensuring compliance with applicable laws, rules, and regulations; receives guidance and direction or escalates when required.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience

High school diploma or equivalent; experience in related work is preferred; OR an equivalent combination of education, training, and experience. One year of experience in a lab or office setting is preferred.

Required Certificates, Licenses, and Registrations

Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.

• Valid Driver's License is often required.

Required Knowledge and Skills

Required Knowledge

• Fundamental principles, practices, and techniques of sample and lab administration.
• Fundamental principles, practices, and techniques of shipping and receiving.
• Understanding of the daily administration and oversight of sample programs, policies, and procedures.
• Safe driving principles and practices.
• Fundamental methods to resolve sample administrative or technical problems, questions, and concerns.
• Ability to learn standard applicable organizational policies and procedures on sample, equipment, and shipping/receiving administration.
• Computer applications and systems related to the work.
• Principles and practices to serving as an effective project team member.
• Methods to communicate with staff, coworkers, and customers to ensure safe, effective, and appropriate operations.
• Correct business English, including spelling, grammar, and punctuation.

Required Skills

• Performing fundamental sample, equipment, and shipping/receiving administration duties in a variety of assigned areas.
• Providing standard support within varied sampling and shipping/receiving functions.
• Serving as a team member working with customers and projects.
• Safely operating a motor vehicle
• Operating in both a team and individual contributor environment.
• Interpreting, applying, and explaining organizational policies and procedures.
• Maintaining databases, forms, documents, and related informati0n.
• Using initiative and judgment within established department policies and procedures.
• Using tact, discretion, and prudence in working with those contacted in the course of the work.
• Performing effective oral presentations to groups and peers and the department.
• Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities.
• Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.

PHYSICAL/MENTAL REQUIREMENTS

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING ENVIRONMENT

Work is performed in a lab and office setting. Work is subject chemicals, fumes, gasses, noxious odors, and related items in a lab and samples setting.

Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.

Benefits

• When you join Pace, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

Equal Opportunity Employer

Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.