Client Services Tech 1

CJ3 Environmental Science, LLC; Sacramento (CA); On-site; USD 2,479,680 - 3,030,720; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K plan

Life insurance

Disability insurance

Paid time off

HSA

Wellness program

Tuition reimbursement

Employee Assistance program

Parental leave

ID theft protection

Job summary

Pace Laboratories in Sacramento, CA seeks a Client Services Technician to join our team in a full-time, on-site role. You will handle sample shipments, unpack coolers, verify paperwork, and log specimens into the system as part of our laboratory workflow.

The position emphasizes strong customer service and willingness to train in a laboratory environment, with PPE provided and a focus on safety and accuracy.

Qualifications

• Excellent customer service skills with a strong preference towards candidates with previous customer service, shipping, or warehouse experience.
• Experience in a laboratory or environmental testing setting is preferred but not required. We’ll train you!
• Ability to perform work in a lab or office setting, remain standing for long periods, work around strong odors, and wear required PPE (lab coat, safety glasses, gloves — all provided by Pace®)

Responsibilities

• Receiving shipments of samples.
• Unpacking the sample coolers.
• Verifying the samples against the customer’s paperwork
• Logging the sample into our system

Skills

Customer service

Shipping experience

Warehouse experience

Education

High school diploma or equivalent

Job description

Shift: Monday - Friday 9:00am-6:00pm Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

Client Services Technician Compensation: $20.00 per hour Hours: Monday - Friday, 9:00 AM - 6:00 PM The salary for this position reflects a variety of factors. Compensation will be determined based on the candidate’s geographic location, relevant experience, education, skills, and alignment with internal equity. Market conditions, budgetary considerations, and organizational compensation guidelines may also influence the final offer.

Make an Impact. Build a Career. At Pace®, everything we do is built upon an unwavering commitment to making the world a safer, healthier place. Since 1978, we’ve continued developing innovative practices that drive sustainability and empower our partners with accurate quality data at every critical moment and milestone. That's why we need you -- your curiosity, your talents, and your drive -- to help us advance this important work, and your career. We’re seeking curious, motivated individuals who are passionate about protecting our environment and the communities we serve. If you’re looking to develop your skills, contribute to meaningful scientific work, and build a long-term career in environmental science, Pace® could be the perfect place for you.

What You’ll Do

• Receiving shipments of samples
• Unpacking the sample coolers
• Verifying the samples against the customer’s paperwork
• Logging the sample into our system

What You’ll Bring

• High school diploma or equivalent
• Excellent customer service skills with a strong preference towards candidates with previous customer service, shipping, or warehouse experience.
• Experience in a laboratory or environmental testing setting is preferred but not required. We’ll train you!
• Ability to perform work in a lab or office setting, remain standing for long periods, work around strong odors, and wear required PPE (lab coat, safety glasses, gloves — all provided by Pace®)

Benefits

• Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

Equal Opportunity Employer Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pace® makes the world a safer, healthier place. We partner with clients to provide the service, science, and laboratory data needed to make critical decisions that benefit us all. Through a nationwide laboratory network, Pace® advances the science of businesses, industries, consulting firms, government agencies, and others. More at PACELABS.com.