Client Services Tech 1

Pace® Analytical Services; Pompano Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401K retirement plan

Job summary

Pace® Analytical Services is seeking a detail-oriented team member for shipping and receiving, sample processing, and administrative support. You will handle logs, documents, and databases while ensuring accurate data entry and compliant handling of samples and materials.

The role emphasizes adherence to lab and administration policies, timely transport of samples, and collaboration with staff to maintain efficient operations. Mon-Fri shifts with on-site work in a laboratory environment.

Qualifications

• Responsible for shipping/receiving, processing, and administration of samples.
• Knowledge of fundamental lab and administration policies and records.
• Ability to complete forms, documents, and enter data into databases.

Responsibilities

• Provides services using warehouse and lab support across receiving, scanning, storage, preparation, shipping, and disposal.
• Reviews and processes logs, documents, and related information.
• Picks up, transports, and delivers samples and materials as needed.
• Maintains supplies and disposes of materials following established guidelines.
• Assists in policy reviews and in staff guidance for shipping/receiving procedures.

Skills

Shipping & Receiving

Lab support

Data entry

Education

High School Diploma or equivalent

Tools

Warehouse equipment

Laboratory databases

Job description

Shift

Mon-Fri 10-6:30

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

SUMMARY: Responsible for shipping and receiving, processing, and administration of samples, which involve knowledge of fundamental lab and administration policies, programs, and practices while completing appropriate forms, documents, and databases. These roles can provide a variety of services in the maintaining of information, shipping, receiving, samples and materials, and related areas. ESSENTIAL FUNCTIONS: This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

• Provides a variety of services using warehouse and lab support knowledge covering multiple areas of sample administration, including receiving, scanning, storage, preparation, shipping, and disposal; samples involve fundamental administration.
• Reviews, completes, and processes various standard types of logs, documents, databases, and related materials and information.
• Picks up, transports, and delivers samples, documents, materials, and other items as needed.
• Cleans, maintains, and stocks supplies, tools, paperwork, and related items; disposes of materials and samples using well-established guidelines and instructions.
• Determines short-holds and rush samples and prioritizes based project requirements.
• Provides fundamental support in the application and assistance to staff and management regarding sample, equipment, and shipping/receiving administration policies, programs, and practices.
• Assists in the review and implementation of sampling, equipment, and shipping/receiving administration policies, practices, and programs to meet organizational, operations, and management needs.
• Assists with ensuring compliance with applicable laws, rules, and regulations; receives guidance and direction or escalates when required.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.

Benefits

When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

Equal Opportunity Employer

Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.