Client Services Tech 1

Pace Analytical Services, LLC; Houston (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Vision & dental

401(k) matching

Tuition reimbursement

Career growth

Job summary

Pace Analytical Services, LLC in Houston, TX is seeking a Client Services Technician to join the sample receiving department. This entry-level role trains you to manage client samples, coordinate pickups, and support the lab operations.

You'll drive to client sites, unload samples, and assemble kits. The position requires a valid driver's license and the ability to lift up to 60 pounds. Pace offers comprehensive benefits and growth opportunities.

Qualifications

• High School Diploma or Equivalent.
• Valid driver's license and clean driving record.
• Experience in a laboratory or environmental testing setting is preferred but not required.
• Ability to lift 20–30 pounds frequently, and up to 60 pounds.
• Able to operate PPE provided by Pace and work in lab/office settings.

Responsibilities

• Drive to client offices and job sites to pick up samples and drop off supplies.
• Unload and receive client samples.
• Triage client samples and determine sample types.
• Unpack and repack coolers for shipment to other labs.
• Assemble client sample kits according to guidelines.
• Maintain and stock supplies to meet kit demands.
• Keep work area clean and organized.
• Assist with cleaning and maintaining the office.

Skills

Driver's license

Lab experience preferred

PPE usage

Education

High School Diploma or Equivalent

Job description

Shift:

Monday-Friday 9:00 AM - 6:00 PM

Client Services Technician (Sample Receiving/Courier)

Compensation: $16.00 per hour

Hours: Monday - Friday, 9:00 AM - 6:00 PM

The salary for this position reflects a variety of factors. Compensation will be determined based on the candidate's geographic location, relevant experience, education, skills, and alignment with internal equity. Market conditions, budgetary considerations, and organizational compensation guidelines may also influence the final offer.

Make an Impact. Build a Career.

At Pace, everything we do is built upon an unwavering commitment to making the world a safer, healthier place. Since 1978, we've continued developing innovative practices that drive sustainability and empower our partners with accurate quality data at every critical moment and milestone.

That's why we need you -- your curiosity, your talents, and your drive -- to help us advance this important work, and your career.

We're seeking curious, motivated individuals who are passionate about protecting our environment and the communities we serve. If you're looking to develop your skills, contribute to meaningful scientific work, and build a long-term career in environmental science, Pace could be the perfect place for you.

Find Your Place at Pace

Join us as a Client Services Technician, where you'll put your love of science to work in the sample receiving department of our environmental testing laboratory. You'll receive all the training you need to successfully take on this role and continue building an exciting laboratory sciences career at Pace.

This is an entry level position.

What you'll do

• Drive to client offices and job sites to pick up samples and drop off supplies.
• Unload and receive client samples.
• Triage client samples. Determine what type of samples are received.
• Unpack and repack coolers for shipment to other labs.
• Assemble client sample kits according to guidelines and instructions.
• Maintain and stock supplies to meet client sample kit demands.
• Keep work area clean and organized.
• Assist with cleaning and maintaining the office.

What you'll bring

• High School Diploma or Equivalent
• Valid driver's license and clean driving record.
• Experience in a laboratory or environmental testing setting is preferred but not required.
• Ability to perform work in a lab or office setting, remain standing for long periods, work around strong smells, and wear personal protective equipment while handling samples (e.g., lab coat, safety glasses and gloves; all PPE provided by Pace).
• Ability to lift 20-30 pounds frequently, and up to 60 pounds on occasion.

Must be comfortable operating a company vehicle equipped with GPS/telematics tracking and inward- and outward-facing safety cameras (no audio recording).

What we promise

• Comprehensive benefit program, including medical, vision and dental insurance, 401(k) matching and tuition reimbursement
• Opportunities to build a rewarding career
• An inclusive culture that stands for integrity, innovation and growth

Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.

Benefits

When you join Pace, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

Equal Opportunity Employer

Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.