Client Services Representative

SHERLOQ Solutions; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

SHERLOQ Solutions in Tampa, FL seeks a Client Service Representative to provide comprehensive administrative and client support to our clients and the Collections department. You will ensure accurate processing of account information, documents, payments, and disputes while delivering responsive, professional service to clients, consumers, and vendors.

Responsibilities include delivering courteous service, managing status changes, handling mail and correspondence, processing data and disputes,

Responsibilities

• Provide professional, courteous, and responsive customer service while contributing to a positive and collaborative team environment.
• Manage and process account status changes accurately and timely.
• Process incoming and outgoing mail and correspondence.
• Process data, disputes, and related documentation in accordance with established procedures.
• Post and process payments accurately and timely.

Job description

About SHERLOQ Solutions

Established in 1916, SHERLOQ began as a member-owned cooperative in Tampa, Florida. The founding mission was to facilitate the sharing of credit information, promote the equitable principles in trade and give back to the community. Over 100 years later, SHERLOQ continues as a vibrant company serving hospitals, healthcare systems, physician practices and utilities nationwide.

Position Summary

The Client Service Representative is responsible for providing comprehensive administrative and client support to our clients and Collections department. This role ensures accurate and timely processing of account information, documents, payments, and disputes while delivering responsive, professional service to clients, consumers, and vendors.

What You'll Do

• Provide professional, courteous, and responsive customer service while contributing to a positive and collaborative team environment.
• Manage and process account status changes accurately and timely.
• Process incoming and outgoing mail and correspondence.
• Process data, disputes, and related documentation in accordance with established procedures.
• Post and process payments accurately and timely.