Client Services Coordinator

The Stepping Stones Group, LLC; California; On-site; Full time

Job summary

A leading company in education and healthcare is seeking an ON-SITE School-Based Program Mental Health Client Services Coordinator. In this role, you will assist with Medi-Cal applications, manage billing issues, and ensure compliance with audits. You will work closely with school districts and the Mental Health state leadership team, providing vital support in a behavioral health setting. This full-time position offers a competitive pay range and various benefits, including medical and vision insurance.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• Minimum of 3 years in a coordinator role within a Behavioral Health setting.
• Experience working with Medicaid and private insurance billing.

Responsibilities

• Assist with application processes of Medi-Cal and state MCOs.
• Serve as the point of contact for billing denials and resubmit denied claims.
• Coordinate documentation for audits from LMHPs.

Skills

Communication

Record Keeping

Auditing

Education

Bachelor’s degree in Education

Bachelor’s degree in Psychology

Bachelor’s degree in Business Administration

Bachelor’s degree in Social Work

Bachelor’s degree in Human Resources

Job description

1 day ago Be among the first 25 applicants

The Stepping Stones Group, LLC provided pay range

This range is provided by The Stepping Stones Group, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$24.00/hr - $35.00/hr

Direct message the job poster from The Stepping Stones Group, LLC

Sourcing | Recruiting | Account Management | Training | Telepractice | Special Education | Consulting

Job Title: ON-SITE School-Based Program Mental Health Client Services Coordinator

Location: 4880 Market Street, Ventura, CA 93003

Office Hours: 8:30 AM-4:30 PM

Supervisor: Mental Health Market President, Regional Clinical Director, and State Clinical Director

Terms of Employment: Employee understands that he/she is employed by Employer to provide services to assigned client site at the beginning of the school year (specific date to be determined) and continue through the end of the school year, unless terminated earlier. Employee will be supervised by Employer and should coordinate work, time off request, changes in schedule and any other issues with the supervisor.

• Assist the Mental Health Executive Director with application processes of Medi-Cal and state MCOs
• Gather information needed for the application processes
• Assist with resubmission if needed
• Gather information regarding CA school districts: address, phone number, population, poverty rate, points of contacts overseeing Behavioral Health Contracts, number of schools, POC for each school (administrators and counselors), school calendars
• Serve as the administrative assistant of the Mental Health state leadership team
• Collect data for contracted school districts and referrals
• Ensure student Medicaid numbers are correct and perform Medicaid eligibility checks for audits
• Manage issues with third-party MCOs, log reimbursement issues, and assist with information flow from Mental Health Market President to LMHPs
• Assist school districts with implementation plans submitted to DHCS
• Serve as the point of contact for billing denials, check EMR/EHR reports monthly, resubmit denied claims
• Coordinate documentation for audits from LMHPs: parent consent, assessments, plans of care, ensuring compliance with timelines
• Work closely with Medi-Cal to verify compliance and resolve questions
• Attend compliance regulation meetings with the Mental Health Client Services Director to stay updated on regulations, billing procedures, and program organization
• Train other administrative assistants on procedures outlined in this job description

Job Specifications:

Performance review of this position will be evaluated annually in accordance with SSG’s employee guidelines.

Minimum Qualifications Knowledge, Skills, and Abilities Required

• Bachelor’s degree in Education, Psychology, Business Administration, Social Work, or Human Resources
• Minimum of 3 years in a coordinator, bookkeeper, or records administrator role within a Behavioral Health setting
• Experience working with Medicaid and private insurance billing
• Ability to maintain records and prepare for audits

Additional Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Administrative, Education, Customer Service
• Industries: Education, Medical Practices, Healthcare

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Inferred Benefits:

• Medical insurance
• Vision insurance
• 401(k)

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