Client Services Associate - Los Angeles

Third Bridge; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Annual Personal Development Allowance

Job summary

Third Bridge in Los Angeles is seeking a Client Services Associate to drive outreach, qualify industry experts, and deliver insights to clients under tight deadlines.

You will spend much time on the phone, own projects end-to-end, and learn quickly about markets and business models. This role offers clear progression and internal promotion opportunities.

Qualifications

• Thrives in a fast-paced, target-driven environment.
• Confident to pick up the phone and start conversations with anyone.
• Naturally curious and quick to learn, solving complex problems.
• Builds rapport quickly and thinks on their feet.
• Resilient and motivated to exceed goals.

Responsibilities

• Own projects end-to-end, understanding client needs and scheduling expert calls.
• Cold call and engage industry experts, overcoming objections and securing buy-in.
• Manage multiple projects and clients with speed and accuracy.
• Learn rapidly to gain knowledge of markets, business models, and regulations.
• Cross-sell the full range of Third Bridge services including content, surveys, advisory, and 1-1 calls.

Skills

Sales mindset

Phone communication

Curiosity & learning

Rapport building

Resilience & motivation

Job description

Why Join Us?

We’re offering more than a role - we’re offering a career launchpad. As a Client Services Associate, you’ll develop the commercial awareness and business acumen that open doors to long-term careers in sales, account management, leadership, research and so much more. We promote from within, and our top performers move into management in as little as two years.

You’ll thrive if you:

• Love a fast-paced, target-driven environment
• Have the confidence to pick up the phone and start conversations with anyone
• Are naturally curious, quick to learn and love to solve complex problems
• Build rapport fast and think on your feet
• Are resilient and motivated to exceed goals

What You’ll Do

You’ll be at the heart of our business - finding, calling, and engaging industry experts to deliver the insights our clients need, often under extremely tight deadlines. Expect to spend much of your day on the phone, persuading specialists to share their expertise and securing their time for client calls.

Day to day, you’ll:

• Own projects end-to-end, truly understanding the specific client needs and scheduling high-calibre expert calls.
• Cold call and engage experts across industries, overcoming objections and winning buy-in
• Work at speed, managing multiple projects and clients at once
• Learn fast, gaining broad knowledge of markets, business models, and regulations
• Cross-Sell the full range of Third Bridge services including content library, surveys, advisory, as well as 1-1 calls.
• What You’ll Gain
• Commercial edge: Sales, negotiation, relationship-building skills and the opportunity to develop leadership skills very early in your career
• Client exposure: Work with leading private equity firms, hedge funds, and consultancies
• Clear progression: Every manager started in the Associate role; promotion possible within 2 years
• Annual Personal Development Allowance to invest in your growth