Client Services Analyst

virtu; New York (NY); On-site; USD 85,000 - 105,000; Full time

Job summary

Virtu Financial, a leading financial technology firm in New York, is seeking a client support analyst for our global Analytics team. You will help clients maximize the value of Virtu's Analytics product suite, analyze trade data, and create bespoke research to inform decisions.

We value clear communication, data-driven thinking, and teamwork; programming experience is a plus. Salary ranges from $85,000 to $105,000, with opportunities for growth in a dynamic, meritocratic environment.

Qualifications

• Bachelor’s or higher in Business, Economics or Data Analytics.
• Strong written and verbal communication skills.
• Analytical, data-driven thinker with rigorous attention to detail.
• Self-motivated and collaborative team player.
• Some programming experience is a plus.

Responsibilities

• Support internal and external clients in using Virtu Analytics products.
• Analyze trade data for insights and actionable client recommendations.
• Create and deliver client presentations on transaction costs and bespoke research.
• Contribute to new sales, product initiatives and thought leadership content.
• Leverage data, technology and automation to improve internal and client processes.

Skills

Communication

Analytical thinking

Team player

Self-motivated

Programming basics

Education

Business / Economics / Data Analytics degree

Tools

Python

Job description

VIRTU

As a leading financial technology firm, we leverage cutting-edge technology to deliver liquidity to global markets as well as innovative, transparent trading solutions and industry standard-setting analytics tools to our clients. As a market maker, Virtu provides deep liquidity that helps to create more efficient markets around the world. Our market structure expertise, broad diversification, and execution technology enables us to provide competitive bids and offers in over 19,000 securities, at over 235 venues, in 36 countries worldwide.

Virtu offers a dynamic, meritocratic environment with a flat hierarchy. No finance background is necessary or expected. This is a great opportunity for the right candidate to kick start a career in the financial technology space.

Our team is a dedicated group of client relationship managers, traders , analysts and developers that are inspired by the unique and exciting challenges we solve every day. Our culture combines the creativity of a fast paced start up, with the stability of a disciplined financial services firm. We are a flat organization and encourage our people to innovate and lean on their teammates for support and collaboration. We have fun, work hard and strive to be virtuous in all we do.

THE ROLE

Our Analytics team is a global leader in data, analytics and advisory where we deliver actionable insights to our clients to help inform execution decisions, support trading strategies, and provide reliable measurement and analysis of trading outcomes. The client support role involves daily client communication; whether that is helping clients get the most out of our suite of analytics products, answering their questions, or working on client-specific consulting projects. The ideal candidate enjoys proactively engaging with clients to understand their needs, someone who can think on his or her feet, learn a new subject matter quickly, work in a team-oriented environment, and has a passion for financial markets.

The successful candidate will join our global Analytics client support team in:

• Supporting internal and external clients in their use of Virtu's Analytics product suite
• Analyze trade data for insights and actionable recommendations to our clients
• Create and deliver client presentations on transaction costs and bespoke research projects
• Contribute to new sales, product initiatives, and thought leadership content
• Leveraging data, technology and automation to drive operational improvement both internally and for our clients.

REQUIREMENTS

1. 1-3 years of professional experience, ideally working in a financial institution. Talented graduates will also be considered.
2. Excellent academic background. Business, Economics or Data Analytics degrees preferred.
3. Very strong written and verbal communication skills and can easily build new interpersonal relationships.
4. Analytically minded, data-driven thinker.
5. Highly self-motivated and self-disciplined individual who is detail and results-oriented.
6. A team player who collaborates well and excels at collective team goals.
7. Some experience in programming is a plus but not a requirement.

Salary Range: $85,000 - $105,000 (salary range is exclusive of bonuses, benefits or other categories of compensation)

Virtu Financial is an equal opportunity employer, committed to a diverse and inclusive workplace, welcoming you for who you are and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.