Client Services

Publicis Groupe Holdings B.V; New York (NY); On-site; USD 26,000 - 40,000; Full time

Job summary

HARBOR is seeking a Client Services professional for a temporary 45-day freelance engagement in New York. The role focuses on delivering premium hospitality, managing studio spaces, and providing high-level client interaction within a busy studio environment.

You will greet clients, coordinate vendors, manage kitchen/lounge operations, answer calls, and support the producing team on special projects while exploring AI tools to optimize workflows.

Qualifications

• Experience as a coordinator, or equivalent experience.
• Outgoing, friendly personality and ability to thrive in a busy environment.
• Strong aptitude for hospitality, networking, and client interaction.
• High attention to detail and superior organization skills.
• Excellent time management skills and ability to multi-task.
• Ability to "think on your feet" and problem solve.
• Film, television & entertainment experience or knowledge a plus but not required.

Responsibilities

• Provide premium hospitality services for studio clientele in the feature film, television, and advertising industries
• Greet clients and create a lively, welcoming atmosphere while exhibiting professional and graceful demeanor
• Manage studio spaces on a daily basis: coordination with vendors, upkeep, presentation, and supply ordering
• Facilitate client requests and support company staff
• Answer phones, transfer calls, and take/send messages
• Maintain food services, coffee/beverages, and kitchen/lounge
• Manage studio budgets strictly and carefully
• Interface with clients on a daily and ongoing basis to serve their projects and to build their relationships within the studio and with its artists
• Support producing team with special projects, as assigned
• Maintain safety and cleanliness of the studio with regular disinfection of workstations
• Support executive assistant with executives’ scheduling and time management
• Explore and apply AI tools to enhance creative workflows, from generating fresh content ideas to streamlining production tasks, while staying curious about emerging technologies that shape the future of storytelling
• Other duties as assigned

Skills

Hospitality coordination

Client interaction

Time management

Organization

Communication

Job description

Company description

HARBOR is a global company with operations in New York, Los Angeles, and London. Relentlessly focused on talent, technical innovation, and protection of artistic vision, HARBOR hones every detail throughout the moving image-making process: live-action, dailies, creative & offline editorial, design, visual effects, CG, sound & picture finishing.

Overview

As Client Services, you are responsible for creating a premium but welcoming atmosphere for clients and staff alike, Client Services will ensure the smooth operation of the company’s studio facilities and the successful interaction with its clients. The ideal candidate for this position will be charismatic, highly organized, and have experience in the hospitality (or similar) industry.

This is a freelance role for an initial 45 day booking with a potential to extend.

Responsibilities

• Provide premium hospitality services for studio clientele in the feature film, television, and advertising industries
• Greet clients and create a lively, welcoming atmosphere while exhibiting professional and graceful demeanor
• Manage studio spaces on a daily basis: coordination with vendors, upkeep, presentation, and supply ordering
• Facilitate client requests and support company staff
• Answer phones, transfer calls, and take/send messages
• Maintain food services, coffee/beverages, and kitchen/lounge
• Manage studio budgets strictly and carefully
• Interface with clients on a daily and ongoing basis to serve their projects and to build their relationships within the studio and with its artists
• Support producing team with special projects, as assigned
• Maintain safety and cleanliness of the studio with regular disinfection of workstations
• Support executive assistant with executives’ scheduling and time management
• Explore and apply AI tools to enhance creative workflows, from generating fresh content ideas to streamlining production tasks, while staying curious about emerging technologies that shape the future of storytelling
• Other duties as assigned

Qualifications

• Experience as a coordinator, or equivalent experience
• Outgoing, friendly personality and ability to thrive in a busy environment
• Strong aptitude for hospitality, networking, and client interaction
• High attention to detail and superior organization skills
• Excellent time management skills and ability to multi-task
• Ability to "think on your feet" and problem solve
• Film, television & entertainment experience or knowledge a plus but not required

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at a time

Location & Commitments

• Temporary role
• In-person/in-office minimum of 5 days per week

Additional information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [e-mail].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $19.37 - USD $28.63/Hourly. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 8/20/2026.