Client Service Representative

Trane Technologies; New Jersey; On-site; USD 57,000 - 132,000; Full time

Benefits offered by this job

Health insurance

401K matching

Paid time off

Tuition assistance

Job summary

Trane Technologies in Pine Brook, New Jersey, is hiring a Client Service Representative to develop long-term customer relationships and drive HVAC solutions.

You\'ll support account managers, prepare quotes and proposals, and coordinate service work to ensure client satisfaction and retention. The role requires a 4-year degree or equivalent, 1+ year in account management or HVAC fields, and a valid driver\'s license; salary ranges from $57,300 to $131,800 per year.

Qualifications

• Bachelor's degree in engineering, engineering technology, business or equivalent.
• 1+ year experience in Account Management, Mechanical Contracting/HVAC or Facilities Management preferred.
• Candidates without a 4-year degree encouraged to apply; focus on practical experience and leadership alignment.
• Working knowledge of HVAC systems preferred.
• Valid driver’s license for 12+ months with clean record.

Responsibilities

• Support account managers and customers with HVAC system selections, applications, proposals and sales development.
• Quote, close, and transition Technician Leads and other service work under the direction of Account Managers.
• Generate estimates and proposals for service work under the direction of Account Managers.
• Provide quotes for service repairs, IAQ, energy solutions including time/material or fixed price service.
• Prepare transition documents and communicate project readiness for operations.

Skills

Account management

Customer relationships

HVAC knowledge

Education

Bachelor's degree or equivalent

Tools

CRM software

Job description

加入我们的使命！作为全球领先的建筑、住宅及交通领域舒适、可持续、高效气候解决方案的提供者，我们有责任将地球放在首位。对于我们来说 特灵科技，以及通过我们的各项业务，包括 特灵 注册商标 和 Thermo King 可持续发展不仅仅是我们的经营方式——它就是我们的事业。您是否敢于直面全球性挑战，发现具有深远影响的可能性？您是否希望为创造更美好的未来贡献力量？如果您的答案是肯定的，我们诚邀您加入我们，共同大胆挑战可持续世界的无限可能。

了解我们的 福利 为助您在工作与生活中蓬勃发展而设计。

我们勇敢前行。

工作地点：

优先与客户进行互动。在未直接与客户交流时，请与办公室同事协作。

What's in it for you:

Trane in Pine Brook, New Jersey is hiring for a Client Service Representative to join our team. In this role you will be responsible for developing long-term customer relationships and maximizing account penetration and customer retention by developing HVAC system related solutions.

What you will do:

• Support of assigned account managers and their assigned customers with HVAC systems & equipment product selections, application, proposals and sales development.

• Quote, close, and transition Technician Leads and other Service repair work under the direction of the Account Managers.

• Generate estimates and proposals for service work under the direction of the Account Managers.

• Provide quotes for service repairs, change outs, IAQ, and energy solutions including quotes for time and material as well as fixed price service.

• Prepare transition documents and communicate project readiness for assignment to operations team.

What you will bring:

• Bachelor's degree in engineering, engineering technology, business or equivalent from a four-year college or university preferred, or equivalent combination of education and experience.

• Minimum one (1) year experience in Account Management, Mechanical Contracting/HVAC or Facilities Management fields preferred.

• Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.

• Working knowledge of HVAC systems preferred.

• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless / Carless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.

年度基本薪资范围或小时基本工资范围

$57,300.00 - $131,800.00

薪酬类型

薪资

符合激励资格

No

符合销售佣金资格

No

免责声明我们致力于为该职位提供具有竞争力的薪酬，并根据多种因素进行定制。实际薪酬将取决于资历、绩效、地理位置、学历、经验、出差要求以及工会归属等因素。我们的薪酬范围通常以该国家的全国平均水平为基础。此外，福利待遇可能会因地区、业务归属、工会参与以及员工身份的不同而有所差异。

在工作和生活中茁壮成长：

• 从第一天起，您和您的家人即可享受福利，包括健康保险和涵盖丰厚奖励的整体健康计划——我们敢于关怀!

• 家庭建设福利包括生育保障以及收养/代孕援助。

• 401K公司匹配高达6%，再加上额外2%的基础贡献 = 公司总贡献最高可达8%。

• 带薪休假包括15天年假、9天带薪节假日、3天浮动假期、病假，以及支持志愿服务和产假/陪产假的其他选项。

• 通过公司项目提供的教育和培训机会，包括学费资助和学生贷款支持。

免责声明：福利提供可能因集体谈判协议及地方/州法规而有所不同

安全敏感岗位

Yes

公司将某些岗位指定为安全敏感岗位。安全敏感岗位可能要求您通过额外的药物筛查。此岗位为安全敏感岗位：

我们提供具有竞争力的薪酬以及全面的福利和项目。我们是一个机会均等的雇主，所有符合条件的申请者均会被公平考虑录用，无论其种族、肤色、宗教、性别、性取向、性别认同、国籍、孕期、年龄、婚姻状况、残疾、受保护退伍军人身份或任何受法律保护的身份。