Client Service Manager

StructureCare®; Arlington (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Tuition Assistance

Employee Assistance Program

High Family Foundation Scholarship

401(k) Retirement Plan with company match

Excellent medical, dental and vision benefits

Job summary

StructureCare® is seeking a detail-oriented Client Service Manager to join their team in Virginia. The role demands excellence in business development and relationship management within the construction and commercial real estate sectors.

The successful candidate will develop sales strategies, manage client accounts, and ensure effective communication with key decision-makers. An ideal fit will have a Bachelor's degree and experience in sales, along with a strong commitment to professional development and teamwork.

Competitive benefits, including tuition assistance and exemplary healthcare packages, are offered.

Qualifications

• 3 or more years in Sales/Business Development.
• Willingness to be flexible in a fast-paced work environment.
• Driver’s license and acceptable motor vehicle record required.

Responsibilities

• Develop and execute a strategic territory sales plan to achieve revenue targets.
• Act as the single point of contact for all long-term customer relationships.
• Monitor and manage financial performance of all accounts in the assigned territory.
• Communicate technical information and probable costs to key decision makers.

Skills

Sales/Business Development

Excellent written and verbal communication skills

Technical aptitude and strong problem-solving skills

Knowledge of the construction or commercial real estate industry

Education

Bachelor’s degree in Business Management/Administration or related field

Job description

Overview

At StructureCare, We Don’t Just Restore Parking Garages, We Protect What Supports Everything Else. As a National Leader In Parking Structure Engineering, Repair, And Maintenance, We’ve Worked On More Than 600 Facilities Of Every Construction Type. Our Approach Is Simple: Engineer smart solutions, prevent problems before they start, and always deliver what we promise, with no surprises. Behind every successful project is a team of problem-solvers, planners, and professionals who take pride in doing things right the first time. Looking to build a career with purpose and precision? Join StructureCare, where your work keeps everything standing.

Our dynamic and rapidly growing StructureCare team is seeking a detail oriented and self-starting Client Service Manager to service our Northern Virgina- DMV area. StructureCare is a premier engineering and restoration company working to protect infrastructure investments throughout the United States. We believe in a strong connection between the engineering and implementation of a solution.

Qualifications

• Bachelor’s degree in Business Management/Administration, Engineering, Construction Management, or related field preferred.
• 3 or more years in Sales/Business Development
• Excellent written and verbal communication skills
• Technical aptitude and strong problem-solving skills
• Working knowledge of the construction or commercial real estate industry (preferred)
• Willingness to be flexible in a fast-paced work environment
• Driver’s license and acceptable motor vehicle record required

In This Role You Will Be Responsible For

• Develop and execute a strategic territory sales plan, including proactive prospecting, lead qualification, and closing new business to achieve revenue targets
• Acting as the single point of contact for all long-term customer relationships
• Monitoring and managing financial performance of all accounts within the assigned territory
• Accountability for client deliverables
• Communicating technical information and probable costs to key decision makers
• Developing and presenting maintenance and repair solutions to clients based on budgetary allowances and inspection reports
• Project set up
• Developing proposals
• Engaging in collaborative problem solving and decision making

All relationship-driven professionals with strong business acumen are encouraged to apply for this exciting opportunity with a growing company. We are looking for an experienced relationship builder who demonstrates empathy and trustworthiness.

Important Details

• This position reports to the Territory Manager.

Working For StructureCare

StructureCare is a unique single source for the engineering, repair, restoration, and maintenance of parking structures of all construction types. Backed by design, construction, and repair experience on over 600 structures, StructureCare helps owners and facility managers make appropriate, cost-effective decisions that promote the long-term durability of their parking garages with an ultimate focus on prevention.

• Tuition Assistance with 100 percent reimbursement for approved courses and degree programs which are job related and approved in advance by your supervisor.
• Employee Assistance Program provides professional, confidential assistance for any type of personal issue you or your eligible dependents are experiencing.
• High Family Foundation Scholarship is awarded annually to the children of High co-workers working at least 1,000 hours per year and employed for at least two years. Recipients are awarded $4,000 for each year they are enrolled in a two- or four-year accredited degree program.
• Good Measure Award is presented periodically to an individual or team from each of the High companies who exemplifies The High Philosophy and who has gone above and beyond normal job responsibilities to provide "Good Measure."
• Excellent benefits including medical, dental and vision available for full-time coworkers. Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year.
• 401(k) Retirement Plan with a company match.