Client Service Leader – USACE Civil Works Programs

CDM Smith; Town of Texas (WI); Hybrid; USD 120,973 - 211,723; Full time

Job summary

CDM Smith is looking for a Client Service Leader to expand its role with the U.S. Army Corps of Engineers in civil works projects. Located in Wisconsin, this position offers hybrid or remote working options.

The ideal candidate should have at least 15 years of experience and a Bachelor's degree, with opportunities for professional growth. Candidates must be able to articulate business strategies and pursue new opportunities effectively.

Qualifications

• 15 years of related experience in civil works or engineering.
• Experience engaging with clients and major decision-makers.
• Ability to manage diverse technical and marketing teams.

Responsibilities

• Lead strategic business development efforts and manage relationships with USACE.
• Identify and pursue business opportunities across civil works projects.
• Engage with Program and Project Managers to ensure quality project delivery.

Skills

Business development

Client relationship management

Proposal development

Project management

Education

Bachelor's degree

Job description

Job Description

Seeking highly qualified professional to lead and expand CDM Smith’s existing portfolio with the U.S. Army Corps of Engineers (USACE) in support of its civil works mission. CDM Smith, a full-service firm, has served USACE for over 30 years through diverse contracts covering planning, engineering, design, construction, and extensive support in developing decision support and data management systems. The successful candidate will foster growth by aligning CDM Smith’s core competencies with USACE priorities and funding as well as expanding new digital solutions into the AEC portfolio.

The position can be based out of Texas, Northeast, or mid-Atlantic regions of the U.S. We offer in office, hybrid or remote working environments allowing for flexible work options.

As a Client Service Leader (CSL), you will collaborate with clients, devise strategic partnerships and develop comprehensive solutions in support of USACE’s civil works mission. This includes seeking new business opportunities and leading proposal development activities that incorporate existing planning, engineering, and construction services with new digital solutions and digital analytics.

Responsibilities

• Serving as the client‑facing representative by keeping attuned to agency initiatives, budgeting, programming, legislation, and organizational changes.
• Identifying and developing new business opportunities with USACE and supporting pursuits of major civil works and infrastructure projects nationwide, including flood risk management, coastal storm risk management and other USACE mission areas.
• Leading strategic business development efforts (office meetings, capabilities presentations, webinars, etc.).
• Possessing an established business network (client decision-makers and teaming partners).
• Serving as capture manager for proposal efforts to include managing and communicating amongst a diverse team of technical experts and marketing professionals.
• Engaging with Program and Project Managers that will result in the delivery of quality projects that meet scope, schedule, budget and quality commitments to maintain client satisfaction.
• Maintaining awareness of federal marketplace related to business opportunities, including competitors, partners, and subcontractors/subconsultants.
• Contributing to firm's stature by actively participating in leadership roles in professional societies and associations.

Qualifications

• Bachelor's degree.
• 15 years of related experience.
• Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
• Equivalent additional directly related experience will be considered in lieu of a degree.

Preferred Qualifications

• Previous related work experience with USACE Civil Works programs.
• Prior experience working for USACE or serving USACE as a consultant.
• Registration as a Professional Engineer (PE), Project Management Professional (PMP), American Institute of Architects (AIA) or other recognized registration.

Amount Of Travel Required

20% - 40%

EEO Statement

We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith Inc. and its divisions and subsidiaries are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, physical or mental disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.

Pay Range Min

USD 120,973.00

Pay Range Max

USD 211,723.00

Visa Sponsorship Available

No – we will not support sponsorship in the United States (H-1B or TN visas).