Client Service Leader

CDM Smith; Fort Worth (TX); On-site; USD 121,000 - 212,000; Full time

Job summary

CDM Smith in the Dallas/Fort Worth area seeks a senior professional to lead client engagement strategies and pursue municipal projects. You will develop and maintain high-value client relationships, guide strategy for client selection and pursuits, and work with project teams to deliver successful outcomes.

Preferred candidates bring extensive business development experience in public water and wastewater sectors, strong written/verbal communication, strategic thinking, and the ability to attend

Qualifications

• Bachelor's degree required or equivalent
• 12 years of related experience
• Domestic and/or international travel may be required; travel frequency depends on duties

Responsibilities

• Lead and create client engagement strategies and pursuit plans for municipal clients in the Dallas/Fort Worth and West Texas markets
• Develop new business and maintain high-value client relationships
• Lead the strategy for client selection, management, and pursuits in the DFW market
• Develop strategies for finding new revenue streams and promoting technical innovations
• Collaborate with Project Managers and technical staff to ensure successful project delivery
• Engage with professional societies and industry groups in the Dallas/Ft. Worth area

Skills

Experience 12 years

Business development

Strategic thinking

Time management

Interpersonal skills

Education

Bachelor's degree

Job description

Company Overview

Check out this video and find out why our team loves to work here! (https://www.cdmsmith.com/resources/videos/meet-cdm-smith)

Join Us! CDM Smith – where amazing career journeys unfold.

Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it’s a priority that the company takes good care of you and your family.

Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.

Job Description

As a member of this team, you would contribute to CDM Smith's mission-critical projects by:

• Leading and creating client engagement strategies and pursuit plan for municipal clients in the Dallas/Fort Worth and West Texas markets
• Developing new business, creating and maintaining high value relationships with clients
• Leading the strategy for client selection, client management, and pursuits in the DFW market
• Developing strategies for finding new streams of revenue and promoting technical innovations with clients
• Working effectively with Project Managers, Key Technical Specialists and other members of the CDM Smith design team regarding success project delivery
• Being active in professional societies, industry organizations, and appropriate political circles in the Dallas/Ft. Worth area

Qualifications

• Bachelor's degree
• 12 years of related experience.
• Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
• Equivalent additional directly related experience will be considered in lieu of a degree.

Preferred Qualifications

• Business development experience at the local and regional scales in the public water and wastewater sector markets
• Well-refined written, verbal, and interpersonal skills
• Strategic thinking, time management and planning skills
• Strong business acumen with a well-rounded perspective on transformative growth
• Ability to work flexible hours and attend events outside of the normal workday

Amount of Travel Required

10% or less

EEO Statement

We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith Inc. and its divisions and subsidiaries are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, physical or mental disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.

Background Check and Drug Testing Information

CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.

Massachusetts Applicants

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Additional Pay Range Information

CDM Smith is committed to fair and equitable compensation practices. This pay range is a good faith estimate representative of all experience levels for the geographic location assigned to the position. In addition to geographic location, a candidate’s salary is determined by several other factors including, but not limited to, the role, function and associated responsibilities, relevant work experience, skills, required certifications, and education/training.

Additional Compensation

All bonuses at CDM Smith are discretionary and may or may not apply to this position.

Visa Sponsorship Available

No-We will not support sponsorship in the United States, i.e. H-1B or TN Visas for this position

Pay Range Max

USD $211,723.00

Pay Range Min

USD $120,973.00