Client Service Associate – Teller (40 hours) | Bilingual Spanish/English Preferred | Tanglewood – Houston, TX

Zions Bancorporation; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

11 paid federal holidays

Job summary

Amegy Bank, a division of Zions Bancorporation, is hiring a Client Service Associate – Teller for the Tanglewood branch in Houston. The role focuses on delivering exceptional service, handling transactions, and building relationships with customers in a fast-paced environment.

The ideal candidate is service-driven, detail-oriented, and capable of cross-selling banking products while maintaining compliance and security standards.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of customer service or banking experience.
• Bilingual English/Spanish preferred.

Responsibilities

• Process a variety of financial transactions accurately within authorized limits.
• Deliver exceptional customer service and build client relationships.
• Identify customer needs and recommend banking products.
• Perform account maintenance, transfers, and loan payments.
• Cross-sell bank products to deepen relationships.
• Ensure compliance with banking regulations and confidentiality.

Skills

Customer service

Cash handling

Bilingual English/Spanish

Strong communication

Attention to detail

Education

High school diploma

Tools

Cash handling systems

Job description

Client Service Associate – Teller (40 hours) | Bilingual Spanish/English Preferred | Tanglewood – Houston, TX

At Amegy Bank, people and culture are at the heart of everything we do. “Everyone counts” isn’t just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who support the growth of businesses, families, and the communities we serve. Let us help you transform your career. Amegy Bank—Here, you grow.

We are seeking a dynamic, customer-focused professional to join our team as a Client Service Associate (Teller), with bilingual skills preferred at our Tanglewood (Houston, TX) branch. In this front-line role, you will serve as the face of Amegy Bank—delivering exceptional service, building relationships, and assisting customers with their everyday banking needs. The ideal candidate is service-driven, detail-oriented, and thrives in a fast-paced environment.

This position offers exciting opportunities for growth while playing a key part in creating outstanding customer experiences. If you are passionate about making a difference in your community, collaborating with a supportive team, and helping others reach their financial goals.

• Process a variety of financial transactions accurately within authorized limits while maintaining a balanced cash drawer and adhering to established cash controls
• Deliver exceptional customer service and build strong client relationships
• Identify customer needs and recommend appropriate banking products and services
• Perform key banking activities including account maintenance, issuing counter checks, processing transfers, and accepting loan payments
• Proactively cross-sell bank products that align with client needs to deepen relationships
• Ensure strict compliance with all banking regulations, policies, and procedures
• Resolve customer issues promptly or elevate to appropriate resources when needed
• Safeguard client information and adhere to all security and confidentiality protocols
• Collaborate with branch leadership to achieve individual and team performance goals
• Support branch operations and complete additional duties as assigned

• High school diploma or equivalent required
• Minimum of 1 year of experience in customer service, banking, cash handling, or a related field
• Bilingual proficiency in English and Spanish is preferred
• Prior cash handling or customer-facing experience preferred
• Strong communication and interpersonal skills
• Basic math skills and proficiency with computers and cash handling systems
• High attention to detail and accuracy
• Knowledge of banking products and services is a plus
• Demonstrated success in meeting or exceeding sales or referral goals preferred
• Reliable attendance and strong time management skills
• Ability to work efficiently in a fast-paced, professional environment

• Monday–Friday, 8:30 AM – 5:30 PM
• Saturday, 9:00 AM – 1:00 PM

This is a full-time role (40 hours per week). A flexible schedule within the hours listed is required.

Employee Benefits:

At Amegy Bank, we are committed to supporting your well-being and professional growth. Our comprehensive benefits include:

• Medical, Dental, and Vision Insurance (effective day one)
• Mental health support, including coaching and therapy
• Life and disability insurance
• Paid parental leave and adoption assistance
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• 401(k) with company match and profit sharing
• Paid Time Off (PTO), paid training, and 11 paid Federal holidays
• Employee Ambassador preferred banking products
• Competitive compensation based on experience

Amegy Bank is a division of Zions Bancorporation (ZION), which is listed on the S&P 500 and NASDAQ Financial 100 indices.

This position will be open until filled.

All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.

Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.

It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at [e-mail] or 801/844-7618. Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.

Amegy Bank a division of Zions Bancorporation, N.A. Member FDIC