Client Service Associate – Financial Advisor Support

Morgan Stanley; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Morgan Stanley is seeking a Registered Client Service Associate to support Financial Advisors and Private Wealth Advisors in Charlotte, NC. The role focuses on delivering high levels of client service, onboarding and maintaining client accounts, and coordinating on client-related requests in a fast-paced environment.

Strong interpersonal skills and knowledge of financial products are essential to help clients meet their goals.

Qualifications

• High School Diploma/Equivalency
• College degree preferred
• Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
• Two or more years of industry experience preferred

Responsibilities

• Provide service coverage for a FA/PWA/team including cultivating and enhancing client relationships
• Execute money movement transactions at the request of the client and/or FA/PWA/team
• Answer general non-investment related questions concerning client accounts
• Enter profile information or pre-fill account documentation on client accounts
• Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization)
• Onboard and maintain client accounts, including collecting client information
• Provide existing clients with details around their account information
• Accept or enter unsolicited orders and/or enter solicited orders
• Support the FAs / PWAs / teams’ marketing strategy
• Assist FAs / PWAs/ teams in delivering against their business plan
• Remain current on policies, procedures, and new platforms
• Participate in firm initiatives and other duties

Skills

Client service

Interpersonal skills

MS Office

Time management

Multitasking

Team player

Financial products knowledge

Education

High School Diploma

College degree preferred

Series 7/66/63/65 licenses

2+ years industry experience

Tools

MS Office

Job description

Morgan Stanley is seeking a Registered Client Service Associate to support Financial Advisors and Private Wealth Advisors in Charlotte, NC. The role focuses on delivering high levels of client service, onboarding and maintaining client accounts, and coordinating on client-related requests in a fast-paced environment.

Strong interpersonal skills and knowledge of financial products are essential to help clients meet their goals.