Client Service Associate

RIA Recruiting; Ventura (CA); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) with 3% employer contribution

10 PTO days plus 9 yearly holidays

Work/Life Balance

Job summary

RIA Recruiting, representing Screaming Eagle Wealth Management in Ventura, CA, is looking for a dedicated Client Service Associate. The role is full-time, focused on exceptional client service and support for the Financial Planning Team.

Responsibilities include managing client requests and CRM tasks, while the ideal candidate will possess strong organizational skills and a proactive approach. Benefits include a salary range of $70K-$110K, health insurance, and a Monday-Friday schedule.

Qualifications

• 2 years of financial services experience.
• Skilled with Microsoft Office products (Word, Power Point, Excel, etc.).
• Ability to prioritize tasks, problem-solve, and meet deadlines.

Responsibilities

• Respond to client requests with timeliness and accuracy.
• Process account opening applications and custodial tasks.
• Manage notes, activities, workflows and reports in our CRM.

Skills

Proactive Go-Getter

Organization skills

Technological adeptness

Communication skills

Job description

Screaming Eagle Wealth Management is a Wealth Management Firm in Ventura, CA and we are seeking a full-time Client Service Associate to join our team. We are committed to helping our clients meet their goals, and exceptional client service is a top priority for us. We are seeking a Client Service Associate to assist in providing excellent service to our clients. If you want to join a Financial Planning Team that is dedicated to their clients & staff and has created a culture of success, this may be a good fit for you!

This position will be in-office with the possibility of hybrid work schedule after a three month training period.

Compensation

• Salary range of $70K-$110K, commensurate with relevant experience
• Great Work/Life Balance with a Monday-Friday Schedule
• Health, Dental, and Vision Insurance
• 401(k) with 3% employer contribution
• 10 PTO days in the first year plus 9 yearly holidays
• No business development

Responsibilities

• Respond to client requests with timeliness and accuracy
• Process account opening applications, transfer paperwork, money movements and/or other various custodial tasks
• Manage notes, activities, workflows and reports in our CRM
• Manage and execute client deliverables after the advisors' meetings and communicate with clients to follow up
• Communicate with clients via phone and email regularly regarding scheduling, paperwork, and follow up tasks
• We are a team that is always striving to improve our processes, and we ask our entire team to help identify areas where we can improve. We want your input to help the firm and this position improve over time!

Requirements

• 2 years of financial services experience
• Adept and skilled with technology, 3rd party software, and the use of Microsoft Office products (Word, Power Point, Excel, Etc.)
• Ability to prioritize tasks, problem-solve, and meet deadlines
• Proactive Go-Getter – take initiative to handle what you can without being asked
• Organization skills & attention to detail
• Ability to work independently while prioritizing projects and managing your time – we do not micromanage
• Ability to learn and implement new technology and software
• Ability to communicate well and work in a collaborative environment
• Ability to follow office processes and policies related to office operations & client privacy
• Experience with our systems/software is not required but please mention it if you have used: A360, WealthBox, LPL ClientWorks, eMoney, Income Lab, Holistiplan, Nitrogen, Wealth.com.

We are an Equal Opportunity Employer.