Client Service Associate

Morgan-Stanley; Seattle (WA); On-site; USD 35,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Paid time off

Job summary

Morgan Stanley in Seattle seeks a Wealth Management Analyst to support Financial Advisor teams, assist with client meetings, digital tools, and reporting. The role entails helping deliver client service, marketing initiatives, and research using firm-approved systems.

Ideal candidates have 2+ years in a related field, a four-year degree or certs, and Series 7/66/63/65 licenses. Strong Excel and MS Office skills are essential in a fast-paced environment.

Qualifications

• 2+ years of work experience in a relevant field.
• Four-year college degree or professional certification preferred.
• Active Series 7 (GS), and Series 66 or Series 63 and Series 65 required.

Responsibilities

• Provide client service coverage for FAs/PWAs/teams and assist in meetings and follow-ups.
• Support business development, marketing, reports, and financial plans.
• Assist with research using firm-approved systems and participate in client meetings.

Skills

Financial services knowledge

MS Excel

MS Office

Strong written and verbal skills

Client service orientation

Education

Bachelor's degree

Professional certifications preferred

Tools

MS Excel

MS Office

Internet applications

Job description

Job DescriptionPOSITION SUMMARYWealth Management Analysts provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. As a key member of the service team, in supporting Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams, this role will focus on assisting in areas such as digital marketing, portfolio holdings and/or proposal tools, financial planning, reporting and analysis.DUTIES and RESPONSIBILITIES:Client Service:As a key member of the service team, provide coverage for an FA/PWA/team including:Assisting the FA/PWA/team in delivering against their client service model, including preparing for regular meetings and tracking follow-upsProviding backup coverage for traditional registered or unregistered Client Service Associate responsibilities at the request of the client and/or FA/PWA/team, such as executing money movement transactions, answering general non-investment related questions concerning client accounts, educating or enrolling clients in digital tools (e.g., MS Online), accepting or entering unsolicited orders and/or entering solicited orders in a clerical capacityRemaining current on all policies, procedures and new platformsBusiness Development Support:Assisting the FA/PWA/team in organizing around and executing against their business plan, partnering closely with other market stakeholders such as Practice Strategy Consultants and Branch ManagementAt the direction of FA/PWA/team, executing against all administrative elements of digital and in person marketing strategies including conferences and seminars or webinars, websites, social media and regular email connectivityAt the request of the client and/or FA/PWA/team, preparing and reviewing various client reports or financial plans from firm-approved systems for existing or prospective clientsAt the request of the client and/or FA/PWA/team, assisting with research using firm-approved systemsAt the request of FA/PWA/team, participating in existing client and/or prospective client meetings, representing the service lensParticipating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local managementEDUCATION, EXPERIENCE, KNOWLEDGE and SKILLS:Education and/or Experience2+ years of work experience in a field relevant to the position requiredFour-year college degree or professional certification preferredActive Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) requiredAdditional product licenses may be requiredKnowledge/SkillsKnowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accountsTechnically proficient and quick learner of new and updated platformsDetail oriented with superior organizational skills and ability to prioritizeExpert knowledge of basic personal computer, MS Office (particularly MS Excel) and internet applicationsExceptional writing, interpersonal and client service skillsStrong time management skillsTeam player with the ability to collaborate with othersAbility to work in a fast-paced, evolving environmentAdaptable and ability to multi-taskGoal oriented, self-motivated and results drivenReports to:Business Service OfficerWHAT YOU CAN EXPECT FROM MORGAN STANLEY:At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.Salary range for the position: [$35,152 - $90,000] per year. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offeringsMorgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.For more information, please visit : https://www.morganstanley.com/people-opportunities/eeo .