Client Service Associate

BOK Financial; Overland Park (KS); Presencial; USD 65 000 - 95 000; Tempo integral

Resumo da oferta

BOK Financial Corporation is seeking a Client Service Associate to serve high net worth clients across banking, trust, brokerage, financial planning, and investment management. You will be the first point of contact, build trusted relationships, and coordinate with Wealth Advisors, Bankers, and Trust Officers to deliver exceptional service.

The role requires a Bachelor's degree and 3–4 years of experience (or 8–9 years in equivalent work), strong communication, research skills, and a

Qualificações

• Bachelor's degree with 3–4 years of experience; or 8–9 years equivalent work-related experience.
• Experience serving high net worth clients is preferred.
• Strong communication, research, and client-service skills are essential.

Responsabilidades

• Serve as the first point of contact for clients with high net worth portfolios.
• Communicate with clients and bankers to address service needs on their portfolios.
• Develop relationships with clients and the bankers you support.
• Collaborate with Wealth Advisors, Bankers, and Trust Officers to identify potential needs during service interactions.
• Perform research and communicate resolutions to clients.

Conhecimentos

Client relationship

Communication

Research

Problem resolution

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Req ID: 78821

Location: Overland Park -OVPK

Areas of Interest: Private Banking; Administrative; Wealth Management

Pay Transparency Salary Range: Not Available

Application Deadline: 11/18/2026

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.

Bonus Type

BOKF Performance Plan (D02)

Summary

A career with BOK Financial will provide you opportunities and benefits that can only come from working for a trusted industry leader. Work with amazing, energetic team members and a company dedicated to your success, growth, and advancement.

Job Description

The Client Service Associate serves as the first point of contact to meet client needs and is responsible for working with Private Wealth Officers and high net worth clients across several delivery platforms, including banking, trust, brokerage, financial planning, and investment management. The CSA is responsible for developing relationships with clients and assisting clients with inquiries and problem resolution by performing research on various systems. The CSA is responsible for ensuring best in class client experience by supporting Wealth Advisors, Bankers, Trust Officers, and managers’ efficacy through various technical duties.

Team Culture

We are here to serve others and help our clients be successful. We have a strong work ethic and strive to always do the right thing. We are team-oriented and ensure an inclusive work environment. We believe in personal and shared accountability. We treat each other with dignity and respect, value opinions and differences, and talk openly. We give praise, recognize quality work, and pursue excellence.

How You'll Spend Your Time

• You will serve as the first point of contact for clients with high net worth portfolios
• You will directly communicate with the clients you support for any service needs on their portfolio
• You will develop relationships with your clients and bankers you support
• You will work directly with Bankers, Trust Officers, and Financial advisors and recommend potential needs that you uncover for your clients during service interactions
• You will perform research and communicate resolutions to your clients

Education & Experience Requirements

This level of knowledge is normally acquired through completion of a Bachelor's degree with 3-4 years' experience; or 8-9 years equivalent work-related experience.

Working Conditions & Physical Requirements

Office - 20 lbs

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees.

With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!

The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.