Client Service Associate

Jackson Hewitt; Mitchell (SD); Presencial; USD 30.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Corporate discount

Advancement opportunities

Free tax training & PTIN

Free continuing tax education

EA materials & testing reimbursement

Discounted tax returns

Descripción de la vacante

Jackson Hewitt in Mitchell, SD, is seeking a Client Service Associate to welcome clients and provide friendly, helpful support. You will confirm appointments, follow up with clients, and help distribute marketing materials while keeping customers engaged during wait times.

The role emphasizes strong communication, retail experience, and a willingness to learn in a customer‑focused environment.

Formación

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsabilidades

• Act as the friendly face for clients visiting the offices.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Provide essential support to enhance the client journey.

Conocimientos

Interpersonal skills

Communication skills

Retail environment experience

Basic computer proficiency

Willingness to learn and grow

Herramientas

Basic computer proficiency

Descripción del empleo

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and.

Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us.

Perks:

• Include all health or wellness benefits offered
• Corporate discount program
• Opportunities for advancement within the organization or as a tax pro
• Free tax preparation training and PTIN registration
• Free continuing tax education
• Enrolled Agent materials and testing reimbursement
• Discounted Friends and Family tax returns (terms apply)

What you need:

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience preferred, but not required
• Willingness to learn and grow in a customer-focused role

If you're looking for a rewarding opportunity to learn new skills and make an impact,