Client Representative

OHM Advisors; Livonia (MI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

BCBSM Medical, Dental and Vision

Company Profit Sharing

Flexible Spending & Health Savings

401(k) retirement savings plan with ER

Paid professional association member

Tuition & Certification Expense

Volunteer Service Leave

100% Employer-Paid Life Insurance

Disability coverage

Job summary

OHM Advisors in Michigan is seeking a Client Representative to serve as the main client contact on municipal projects. You will work with Principals, Project Managers, and engineers to align deliverables with client expectations and ensure satisfaction.

Ideal candidates have a civil engineering background and 5+ years in municipal infrastructure. You will participate in relationship management, project support, and business development while upholding OHM Advisors’ people-first approach.

Qualifications

• Bachelor’s degree in civil engineering or related field.
• 5+ years of municipal infrastructure experience.

Responsibilities

• Serve as main client contact for municipal projects and coordinate with Principals, Project Managers and engineers.
• Assist with project management by helping control scope, schedule and budgets across contracts.
• Identify new business opportunities and cross-sell OHM services while maintaining client satisfaction.
• Support professional development and licensure requirements within the Municipal team in Southeast Michigan.

Skills

People management

Team collaboration

Communication

Education

Bachelor’s degree in civil engineering or related field

Tools

AutoCAD Civil 3D

GIS

Job description

Come work for OHM Advisors, the Community Advancement firm.

With the singular mission ofAdvancing Communities, our diverse 800+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering.

We are a team of experts with individual specialties working together, driven to make a difference through people-focused problem solving, design, and ideas. In everything we do, we put people first. We create places for communities of people that help solve a problem and drive them forward— advancing the whole community today and well into the future.

What You Will Contribute to OHM Advisors

The Client Representative is the main point of contact for clients throughout the length of a given project. You are a trusted advisor to our municipal clients, providing guidance and solutions for project issues. You will collaborate with Principals, Project Managers, and your team engineers to ensure the project is completed to the client’s satisfaction.

Your Responsibilities

Client Relationship Management:

• Support municipal client’s daily needs, including attending council and planning commission meetings.
• Clearly communicate project goals, present alternative approaches with their advantages and disadvantages.
• Recommend solutions that deliver positive outcomes for both clients and the public. Achieve this through effectively crafted memos, reports, and presentations.

Project Management Support:

• Proactively assist the OHM Principal and Project Manager in controlling project scope, adhering to schedules, and managing budgets across various contracts.
• Support project implementation by assisting with staff scheduling, subcontractor coordination, and expense management.

Business Development:

• Foster and maintain long‑term client relationships.
• Identify new business opportunities and cross sell OHM services.
• Promote a positive compony image that contributes to overall business success.
• Maintaining client satisfaction throughout each project.

Education, Experience, & Licensure:

• Bachelor’s degree or better in civil engineering or related field.
• 5 year’s or more in Municipal Infrastructure improvements (road, stormwater management, utility systems. etc.).

Technical Skills:

• Familiarity with AutoCAD Civil 3D and GIS programs.
• Proven ability to manage people and enjoy working in a team environment.
• Positive attitude, eagerness to continue to grow both personally and professionally with our Municipal team in Southeast Michigan.

At OHM Advisors, our people are our greatest asset. We’re committed to providing a supportive and rewarding workplace that fosters personal and professional growth. That’s why we offer a competitive benefits package designed to meet your unique needs.

Benefits:

• BCBSM Medical, Dental and Vision
• Company Profit Sharing
• Flexible Spending & Health Savings Accounts
• 401(k) retirement savings plan with employer matching contribution
• Paid professional association membership
• Tuition & Certification Expense reimbursement
• Volunteer Service Leave
• 100% Employer-Paid Life Insurance
• Short & Long-Term Disability Options

Career Advancement & Enrichment Programs:

• Voluntary Wellness Program
• OHM Grad School
• OHM University

You can read more about each of these programs on ourwebsite.

OHM Advisors is an Equal Opportunity Employer (EOE).All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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