Client Representative

Luma Marketing Group; Lincoln (NE); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

One-on-one mentorship

Paid training

Flexible schedule with full-time work

Paid travel opportunities

Job summary

Luma Marketing Group is seeking a Client Service Representative in Lincoln, NE, to deliver exceptional customer service and support our clients. In this role, you will help identify client needs and resolve issues to enhance their experience.

We're looking for individuals with a high school diploma, sales or customer service experience, and a desire to learn. This position offers mentorship, paid training, and a competitive compensation package with bonuses.

Qualifications

• 0-3 years of previous experience in sales, marketing, customer service, restaurant, or retail.
• Personable and open-minded.
• Willingness to grow and learn.

Responsibilities

• Deliver an outstanding store experience to improve customer loyalty.
• Aid patrons with new acquisitions, upgrades, and services.
• Achieve individual and team sales goals.

Skills

Customer service

Sales experience

Basic computer knowledge

Education

High School Diploma or GED

Job description

At Luma Marketing Group, we attribute our newfound success to putting people first! We are a new company driven by providing exceptional customer service, and always going the extra mile for our clients' needs. We work with national brands and help them to develop their platform at a local level. We are searching for the next generation of entrepreneurs and talented marketers.

Job Description

You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

Responsibilities for the Client Service Representative will include:

• Deliver an outstanding store experience that improves customer loyalty and strengthens the brand.
• Demonstrate and provide our customers with product knowledge and information.
• Aid our patrons with new acquisitions, upgrades, and services.
• Identify the right solutions to customer billing, technical, and/or account issues.
• Maintain outstanding store condition and visual merchandising standards.
• Develop an understanding of the sales process and dynamics.
• Achieve individual and team sales goals.
• Build brand recognition through local events and direct marketing.

Qualifications

Requirements

• 0-3 years of previous sales, marketing, customer service, restaurant, and/or retail experience
• High School Diploma or GED
• Personable and open-minded
• Basic computer knowledge
• The want to grow and learn!
• Ability to commute to Lincoln, NE.

Additional Information

This is a valuable opportunity for those who want experience in leadership, sales, entrepreneurship, and anybody with a competitive mindset.

• One-on-one mentorship with a personalized development program
• Base pay + competitive compensation with occurring bonuses
• Complete paid training
• Paid travel and volunteer opportunities
• Consistent and flexible schedule with full-time work