Client Reporting Senior Analyst

Bank of America; Jacksonville (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Bank of America is seeking a reporting-focused professional to lead automated BI solutions across multiple lines of business. You will develop and maintain ETL processes, build self-serve reporting capabilities, and ensure data is organized in accessible relational structures for decision making.

You will partner with stakeholders to translate requirements into technical specs, drive on-time delivery, and document workflows while collaborating across a cross-functional team to advance enterprise

Qualifications

• Solid understanding of data gathering tools.
• Proficient with business intelligence reporting tools.
• 5+ years of relevant experience.

Responsibilities

• Leads critical aspects in the development and maintenance of innovative automated business intelligence solutions, supporting data-driven business decisions.
• Designs, develops, and maintains automated data ETL processes from various database platforms, storing data in ‘Fit for Use’ relational tables.
• Leads analysis of disparate database sources including relational structures, dimensional data models, and cubes.
• Ensures on-time delivery of work while following established procedures and quality guidelines.
• Partners with business stakeholders to translate business requirements into technical specifications.
• Creates and maintains required standard documentation including metadata, detailed workflows documenting program, and desktop procedures.
• Works collaboratively in a cross-functional team, processing information from colleagues and providing routine updates during meetings related to projects.

Skills

Automation

Data Mining

Data Quality Management

Data Visualization

Technical Troubleshooting

Agile Practices

Business Acumen

DevOps Practices

Reporting

Technical Documentation

Change Management

Continuous Improvement

Innovative Thinking

Production Support

Technical Strategy Development

Job description

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for providing reporting support including leading the development work for automated reporting solutions serving one or more lines of business or business disciplines. Key responsibilities include developing and maintaining systems of knowledge delivered via easy to navigate automated self‑serve business intelligence solutions. Job expectations include working with business partners to understand client needs, creating solutions to meet those needs and leading aspects of the end to end development and deployment of the required reporting and analytical solutions.

Responsibilities

• Leads critical aspects in the development and maintenance of innovative automated business intelligence solutions, supporting data-driven business decisions
• Designs, develops, and maintains automated data Extract, Transform, and Load (ETL) processes from various database platforms, storing data in ‘Fit for Use’ relational tables
• Leads analysis of disparate database sources including relational structures, dimensional data models, and cubes
• Ensures on‑time delivery of work while following established procedures and quality guidelines
• Partners with business stakeholders to translate business requirements into technical specifications
• Creates and maintains required standard documentation including metadata, detailed workflows documenting program, and desktop procedures
• Works collaboratively in a cross‑functional team, processing information from colleagues and providing routine updates during meetings related to projects

Managerial Responsibilities

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, eliminate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Required Qualifications

• Solid understanding of data gathering tools
• Proficient with business intelligence reporting tools
• 5+ years of relevant experience

Skills

• Automation
• Data Mining
• Data Quality Management
• Data Visualization
• Technical Troubleshooting
• Agile Practices
• Business Acumen
• DevOps Practices
• Reporting
• Technical Documentation
• Change Management
• Continuous Improvement
• Innovative Thinking
• Production Support
• Technical Strategy Development

Shift

1st shift (United States of America)

Hours Per Week

40