Client Relationship Manager (B2B Outside Sales)

Ernest; Grand Rapids (MI); Hybrid; USD 200,000 - 400,000; Full time

Benefits offered by this job

Car allowance

Bonuses

Benefits

Job summary

Ernest in Grand Rapids, MI is seeking a Client Relationship Manager for outside B2B sales within a local radius. The role blends field, remote, and office work in a hybrid model, offering a base salary plus uncapped commissions and bonuses.

You will build a book of business, prospect and pitch, and own accounts for long-term residual income. A car allowance and benefits are part of the package, with earnings potential reaching six figures for top performers.

Qualifications

• Outside sales experience is required.
• Ability to prospect, pitch, and build a book of business in the field.
• Strong relationship-building and resilience for ongoing client engagement.

Responsibilities

• Engage potential clients through proactive, in-person outreach within your territory.
• Develop a book of business through new client acquisition.
• Manage and grow the accounts you open and own them long-term.

Skills

Outside sales

Relationship building

Hunter mentality

Resilience

Entrepreneurial spirit

Job description

Client Relationship Manager (Outside B2B Sales)

Sales Territory: Local Radius to Grand Rapids, MI

Workplace: Hybrid of Field, Remote, Office

Competitive Base | Uncapped Commissions | Bonuses | Benefits | Car Allowance

The Culture Sets the Vibe

At Ernest, we don’t just build careers, we build community. Our culture is rooted in putting our people first, always. We believe in celebrating wins big and small, sharing meals, enjoying the journey together, and showing real appreciation for the individuals who make our company great. When you join Ernest, you become part of something bigger: a connected culture where you’re valued, supported, and empowered to thrive. This isn’t just a place to work, it’s a second home, a second family, our Ernest family.

Ready to build something that’s yours forever?

At Ernest, we don’t just sell packaging, we build partnerships. We’re looking for a Territory Sales Representative who thrives in the field, loves the chase, and builds lasting relationships that pay off (literally).

This is outside sales with serious upside. You’ll prospect, pitch, and open new accounts, and then own and grow them. You’ll keep earning residual income from every account you bring in. That’s right, forever.

What You’ll Do

• Engage potential clients through proactive, in-person outreach and meaningful relationship-building within your territory
• Develop a book of business through new client acquisition
• Manage and grow the accounts you open (these are yours to keep)
• Offer solutions with our products in packaging, automation, janitorial, safety, and beyond
• Represent the Ernest brand with professionalism and personality

What You’ll Get

• Uncapped earnings: Base salary + 15% commission + bonuses + car allowance
• Residual income from your accounts (even years down the line). High impact, high reward. $200k–$400k isn’t a stretch, it’s the standard for our best.
• Culture that clicks: Fun, supportive, driven, we root for each other
• Legacy with lift: 75+ years of innovation, and we’re still growing

What We’re Looking For

• Passion for sales and relationship building
• Previous experience in outside sales is required
• Hunter mentality with a knack for face-to-face engagement
• Resilience, positivity, and an entrepreneurial gritty spirit

We're not your typical company and we don’t want typical salespeople. We want someone bold, curious, driven, and ready to grow something extraordinary.If this is you, let's do this. Unbox your potential by moving packaging forward, with Ernest.

Want to see what makes us Ernest? Hit play on our latest videos:

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