Client Relationship Manager

Mariner; Los Angeles (CA); On-site; USD 115,000 - 135,000; Full time

Job summary

Mariner seeks an experienced Client Relationship Manager to serve as the primary contact for ultra-high-net-worth clients. The role requires exceptional organizational skills and the ability to manage complex financial and administrative matters for clients.

The CRM orchestrates collaboration with clients, advisors, CPAs, attorneys, bankers, and household staff to deliver seamless service and exceptional client experience. Compensation ranges from $115K to $135K.

Qualifications

• 5+ years of client-facing experience in wealth management or family office.
• Experience managing complex ultra-high-net-worth client relationships.
• Strong understanding of personal financial statements, budgets, and cash flow.

Responsibilities

• Serve as the primary contact for clients and their professional teams.
• Review and present financial statements, budgets, and cash flow projections.
• Oversee day-to-day financial administration, including cash management, bill pay, money movement, insurance premiums, and tax payments.
• Coordinate trusts, LLCs, operating businesses, commercial real estate, personal residences, and rental properties.
• Partner with advisory, tax, and estate planning teams to support liquidity planning, tax compliance, and implementation of planning strategies.
• Monitor client activity, proactively identify issues, and drive solutions to completion.
• Ensure timely, accurate execution of client requests while maintaining the highest level of service and discretion.

Skills

Relationship management

Financial analysis

UHNW clients

Job description

We are seeking an experienced Client Relationship Manager (CRM) to serve as the primary point of contact for ultra-high-net-worth clients. This is a highly client-facing role requiring strong financial proficiency, exceptional organizational skills, and the ability to manage the day-to‑day financial and administrative complexities of a client's world.

The CRM serves as the quarterback for the relationship, coordinating with clients, advisors, CPAs, attorneys, bankers, insurance professionals, property managers, and household staff to ensure seamless execution and an exceptional client experience.

Responsibilities

• Serve as the primary point of contact for clients and their professional teams.
• Review and present personal financial statements, consolidated reporting packages, budgets, and cash flow projections.
• Oversee day-to-day financial administration, including cash management, bill pay, money movement, insurance premiums, and tax payments.
• Coordinate trusts, LLCs, operating businesses, commercial real estate, personal residences, and rental properties.
• Partner with advisory, tax, and estate planning teams to support liquidity planning, tax compliance, and implementation of planning strategies.
• Monitor client activity, proactively identify issues, and drive solutions to completion.
• Ensure timely, accurate execution of client requests while maintaining the highest level of service and discretion.

Qualifications

• 5+ years of client-facing experience in a family office, business management, accounting, or wealth management environment.
• Experience managing complex high-net-worth or ultra-high-net-worth client relationships.
• Strong understanding of personal financial statements, cash flow reporting, budgeting, and financial analysis.
• Experience working with multiple entities, trusts, real estate holdings, and business interests.
• Working knowledge of cash management, bill pay, money movement, and financial administration.
• Exceptional communication, relationship management, and problem-solving skills.
• Ability to prioritize competing demands in a fast-paced, high-touch environment.
• High degree of professionalism, discretion, and attention to detail.

We welcome your interest in being a part of our firm. We believe in giving associates progressive opportunities, actively nurturing professional growth and giving back to the community. We are dedicated to building a diverse culture where everyone has the support they need to achieve their career goals. We offer an innovative workplace and a culture that fosters camaraderie, teamwork and work-life balance.

EOE M/F/D/V

Compensation Range: $115K - $135K